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Westgrove Dental Care

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Westgrove Dental Care
Westgrove Dental Care
(45 Reviews)
> Get Phone Number & Directions
3012 East Hebron Parkway Carrollton, TX 75010
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Consumer Feedback

(45 Reviews)
Service
4 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4 star average for Staff
Recommended
4.5 star average for Recommended
Value
4 star average for Value
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Are you going to visit this provider again?
Sure
by Anonymous xxx.xxx.84.140
June 18, 2012
Did this provider answer all of your questions?
No, I left confused and frustrated
Was this provider's staff friendly?
Not Really
by Anonymous xxx.xxx.114.130
May 15, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
by Anonymous xxx.xxx.237.16
February 20, 2012
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
by Angela Cooper xxx.xxx.200.35
January 30, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
Are you going to visit this provider again?
Without a doubt!
by Anonymous xxx.xxx.40.193
January 19, 2012
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
by Anonymous xxx.xxx.81.162
January 13, 2012
They paid close attention to me and all of my questions were answered. Their staff is very friendly and professional. I felt like my needs were mostly met. The wait is usually a little long. Overall a good place to go.
by Anonymous xxx.xxx.4.65
January 12, 2012
The hygienist at the office presented me with a treatment called Periodontal Maintenance. But what she did was just a regular dental cleaning. It included (1) cleaning with a high speed water jet, (2) baking soda spray to clean the stain on the teeth, (2) scrapping on four teeth. It was no different from the regular dental cleaning I received at another dental office six months earlier. The whole cleaning process lasted not longer than twenty minutes. Yet, Westgrove insisted billing the procedure as “Periodontal Maintenance” at a much higher fee. I asked the hygienist what she did differently from a regular cleaning. She could not answer. All she could say was that since I had periodontal treatment before (at a different office many many years ago), they could not bill the insurance as regular cleaning. This is totally false since I had the regular cleaning six months earlier and was billed as such. The hygienist said to make me happy they will change the billing to regular dental cleaning. Yet when I got home they called me and said that they would bill me as in the original bill, the Periodontal Maintenance. All they did was to switch the procedure proposed with a regular dental cleaning. This is dishonest.
by mkland2
January 05, 2012
Does this dentist use current and safe equipment?
Yes
Was this provider's staff friendly?
Yes
by Anonymous
November 29, 2011
Did you experience excessive oral pain after you left your appointment?
Not at all! I felt fantastic when I left
Was this provider willing to stay open late to accomodate your needs?
Definitely! They would never turn away anyone in need
by Anonymous
November 07, 2011
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Map and Directions
3012 East Hebron Parkway, Carrollton, TX 75010