Westgrove Dental Care

Westgrove Dental Care
Westgrove Dental Care 3012 East Hebron Parkway Carrollton, TX 75010
Add a Review

Consumer Feedback

(45 Reviews)
Service
4 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4 star average for Staff
Recommended
4.5 star average for Recommended
Value
4 star average for Value
I wish I could give them 0 stars! If you want to get rip-off this is the place , the work I got it done was ruined just after 3 months ! Also with insurance they wanted charge me $2000 of my pocket for a cleaning WTF they thinking well I don’t know 🤷‍♀️ I left running without looking back, places like this should be illegal , i hope with this help others not going through the same
by Luana David xxx.xxx.5.50
March 30, 2023
Every time my family and I have visited, we have been told that we need additional, non-insurance covered treatments. Then, their billing department/company are not aligned well and we continue to get billed for services that ARE covered by insurance. We have not been supremely happy with the overall services.
by lsf xxx.xxx.244.203
September 02, 2022
I went in to get my teeth cleaned and they started trying to sell me Sonic Care toothbrushes, then they said I needed deep scale cleaning and when I told them I did not want a deep scale cleaning-I just wanted a regular cleaning, they refused to do it so I wasted my whole morning.
by Carol xxx.xxx.21.184
December 17, 2015
I waited and waited for more than 45 minutes to see the hygenist. no answer, no show up. no one updated either.after an hour, I asked, they said she's still busy. so I'm done with them.
by Vayola george xxx.xxx.17.200
October 15, 2014
Will this Dental Care provider try to get you an appointment ASAP if you have an emergency?
Absolutely
Was the Dental Care provider able to take and develop x-rays in their office?
Yes
Did this provider seem up-to-date with the current advancements in their field?
Definitely
Was the provider's staff helpful and knowledgeable?
Yes
Did your gums bleed excessively after your appointment?
Not at all!
by Anonymous xxx.xxx.81.253
May 15, 2014
Did this provider pressure you to purchase any unnecessary products during your visit?
No, my decisions were always respected
Did the staff make you feel uncomfortable when you called with questions or concerns?
No, they didn't make me feel uncomfortable
Did you spend a lot of time in the waiting room at this provider's office?
No, my appointment started at the scheduled time
Was this provider's office clean?
Yes everything was neat and sterile
Did you notice a foul odor when you arrived at this provider's office?
No, I didn't notice an odor
by Anonymous xxx.xxx.131.129
January 20, 2014
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, I felt informed when I left
Do you feel that you could have received better service somewhere else?
Definitely not; I received the best service ever!
Did you feel like this provider's office was understaffed?
No, they were fully staffed
Are you going to visit this provider again?
Without a doubt!
by Anonymous xxx.xxx.204.250
September 25, 2013
Does this provider remember you and your circumstances at every appointment?
Definitely! They always remember me and make me feel important!
by Anonymous xxx.xxx.143.34
September 25, 2013
Were you able to relax during your appointment?
Not really, I was a little uneasy
Does this provider have helpful information available online?
Yes
Did the staff call you to remind you about your upcoming appointment?
Yes, they called me a few days before my appointment
Did this provider ever postpone your appointment?
No, they never postpone my appointment
Did this provider listen to your input and concerns?
Yes
by Anonymous xxx.xxx.81.105
September 05, 2013
Does this provider offer any coupons, discounts or promotions?
Not that I have seen
Do this dentist have a good professional reputation among other dentists?
No, it's obvious their colleagues don't respect them
Was the toothpaste used during your cleaning enjoyable?
Yes
Was this provider late to your appointments?
Sometimes, it was a little frustrating
by Anonymous xxx.xxx.245.214
July 24, 2013
Add a Review