I've been a patient for over 20 years. Dr. K has gone out of his way to work with me when I've had problems, including coming in himself after hours and on weekends. I've never had to worry about them being understaffed or not being able to help me right when I need it. The staff is friendly and caring. I can count on them to work with me until they find a solution for my situation. Before they schedule my treatment, they always go over exactly how much my procedure will cost, and coordinate with me to work within the constraints of my insurance. I highly recommend Dr. K.