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Judson Cosmetic & Family Dental

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Judson Cosmetic & Family Dental
Judson Cosmetic & Family Dental
(11 Reviews)
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9073 Fm 78 Converse, TX 78109
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Consumer Feedback

(11 Reviews)
Service
4.5 star average for Service
Environment
4 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
3.5 star average for Recommended
Value
3.5 star average for Value
Dr. Pape has been my dentist for 12 years. We have no complaints, and I write this review to testify that I am glad I found her office.
by Ralph Judkins xxx.xxx.77.58
August 19, 2014
I do not even know where to begin to start with this review. I cannot speak on the competence of Dr. Pape or the people in this office, but I can state that I am absolutely horrified with my and my husband’s experience at Judson Cosmetic and Family Dental. After going and getting very thorough X-Rays and an exam of our teeth we were told we each had no less than three sessions of fixing cavities, prior fillings, or deep cleaning. This may have been true, I am not questioning the honesty of the establishment but rather what proceeded each visit. ABSOLUTE PAIN. In the past month my husband and I had to go back at least once after each visit to get our bite aligned or sealant put on a now sensitive tooth. My husband will shoot up out of bed with tooth pain, I cannot eat on either side of my mouth, and one of my existing fillings now needs a crown.
The kicker to all this is there was no pain before we went to the dentist and Dr. Pape’s solution is to “floss more to toughen the gums” but it is our TEETH that we are having issues with. I have never been so upset with a service. My insurance has a cap on it, $1500 of which has already been used, $700 already on my credit card, and I have to pay a different dentist to try to fix whatever damage Dr. Pape has caused because I do not trust her to actually listen to my concerns and pain.
I am constantly stressed thinking about my teeth, I can’t concentrate at work, and now I have to find a way to pay to get this fixed. Dr. Pape has yet to send my records and X-Rays to my new dentist as requested in writing. I am horrified at what the answer is to my mouth and teeth.
by hurting client xxx.xxx.208.182
June 18, 2014
Did you have to wait long after you arrived for your appointment?
No, I didn't have to wait very long
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, they made sure I had all the information I needed to make a decision
Was the dental equipment clean?
Absolutely! It looked brand new
Did this provider listen to your input and concerns?
Absolutely! This provider always listens carefully to what I have to say!
Does this provider maintain a professional appearance?
Yes, he/she looked very professional
by Anonymous xxx.xxx.100.162
October 16, 2013
Does this provider offer any coupons, discounts or promotions?
Not that I have seen
Did this provider have reasonable prices?
They were decent, but not very affordable
Was it clear that this provider takes pride in the appearance of his/her office?
Absolutely not, the office was disgusting
Did this provider ever dismiss your concerns as unimportant?
All the time. They accuse me of making problems up
Was there annoying music playing while you waited or during your visit?
Yes, it was annoying
by micky xxx.xxx.52.199
July 10, 2013
Did this dentist offer you anesthetic when appropriate?
Yes, they offered me anesthetic when appropriate
Did you feel like this provider's office was understaffed?
Not at all, they had plenty of staff members to help me whenever I needed assistance
Did this provider leave you unattended for an extended period of time?
Not at all! They were always present and attentive
by Anonymous xxx.xxx.146.11
April 23, 2013
Did this dentist thoroughly examine your teeth?
Yes, they examined my teeth thoroughly
Did you spend a lot of time in the waiting room at this provider's office?
No, my appointment started at the scheduled time
Was it clear that this provider takes pride in the appearance of his/her office?
Yes, the office was well organized and taken care of
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Did you feel safe in this provider's care?
Absolutely! I knew I was being cared for by an expert!
by ct xxx.xxx.187.147
November 26, 2012
Were the staff members able to answer your questions?
Yes! They were the most knowledgeable staff I've ever seen!
Does this dentist use current and safe equipment?
Yes; the equipment is very advanced!
Did you notice a foul odor when you arrived at this provider's office?
Not at all, their office smelled fantastic!
Were the waiting room chairs comfortable at this dentist's office?
Extremely comfortable; I could have fallen asleep
Does this provider welcome questions?
Absolutely! They are happy to answer all of my questions
by CT xxx.xxx.45.68
November 08, 2012
Does this provider have a good professional reputation within your community?
Yes, they are known for being good at what they do
Did this dentist thoroughly examine your teeth?
Definitely! They spent extra time to make sure they didn't miss anything
Did they follow up with you after your appointment?
Yes, they made sure I had everything I needed!
Did this dentist allow you to regularly rinse your mouth during your procedure?
Yes, I was able to rinse
Did this provider's staff seem to respect him/her?
Definitely! They staff spoke very highly of him/her
by Anonymous
June 25, 2011
Was it clear that this provider takes pride in the appearance of his/her office?
Yes, the office was well organized and taken care of
Is this provider easy to reach in an emergency?
Somewhat, they eventually called me back
Was the chair you sat in during your dental procedure comfortable?
Yes, it was comfortable
Would you recommend this provider to others?
Yes
Did this provider seem irritated to be working with you?
No, they were polite
by Anonymous
May 19, 2011
Did this provider seem up-to-date with the current advancements in their field?
Yes, they were informing me of new advancements that were extremely recent
Was this provider's office too cold?
No, it was fine
Is this business handicap-accessible?
Yes, it was handicap-accessible
Was this provider sympathetic to your situation?
Yes, they were sympathetic and caring
by Anonymous
April 01, 2011
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Map and Directions
9073 Fm 78, Converse, TX 78109