River Chase Dental Care

River Chase Dental Care
River Chase Dental Care 761 South Macarthur Boulevard Coppell, TX 75019
Add a Review

Consumer Feedback

(6 Reviews)
Service
3 star average for Service
Environment
4.5 star average for Environment
Expertise
5 star average for Expertise
Staff
3 star average for Staff
Recommended
3 star average for Recommended
Nicole the manager is the worst person to deal with! They overcharge and sent us bills which we already paid! Will never return
by Lynette xxx.xxx.129.209
May 08, 2023
Was overcharged $262.80 and never received refund for crown that was never received as purported on 10/2/2013.
by dss xxx.xxx.68.22
August 07, 2014
Does this provider always put the customer first?
Definitely not. They seem to care more about themselves
Do you feel that you could have received better service somewhere else?
Probably, I wasn't impressed
Was this provider's office too loud?
No, it wasn't too loud
Did this provider prominently display their diplomas or business license?
Yes
Was this provider's staff friendly?
Friendly Enough
by Anonymous xxx.xxx.196.97
July 18, 2013
How would you compare this provider to others in his/her field that you have visited?
Among the best I have seen
Was the chair you sat in during your dental procedure comfortable?
Yes, it was comfortable
Is this provider willing to pursue advice from other providers when necessary?
Absolutely! They aren't arrogant at all and are more than willing to pursue advice when necessary
Is this provider easy to reach in an emergency?
Yes, they answered my call right away
Did this provider seem up-to-date with the current advancements in their field?
Yes, they were informing me of new advancements that were extremely recent
by Cyndee xxx.xxx.110.90
November 26, 2012
Did this provider ever postpone your appointment?
No, they never postpone my appointment
Does this provider adhere to the customer is always right policy?
Yes, they listen to all complaints and make every effort to correct the situation.
Was the chair you sat in during your dental procedure comfortable?
Yes, it was comfortable
Was it easy to find parking at this provider's office?
Extremely easy, and close to the entrance
by Anonymous
May 13, 2011
HE TOLD ME I MUST HAVE X-RAYS BEFORE HE CAN CLEAN MY TEETH... I CALLED RIGHT AFTER I LEFT THE OFFICE AND ASK THE OFFICE TO FAX ME THE LAW AND FOR YOU TO CALL ME AND NEITHER HAS HAPPENED 8 HOURS LATER.....I EVEN CALLED AN HOUR BEFORE MY 830 AM APPOINTMENT AND TOLD YOUR RECEPTIONIST I WAS IN A BIG HURRY I JUST WANTED TO GET IN AND OUT FOR MY CLEANING..NOT ONCE DID ANYONE TELL ME ABOUT X-RAYS OR ANYTHI YOU AND YOUR STAFF SHOULD LISTEN TO YOUR CUSTOMERS AND HELP THEM NOT JUST TRY TO UPSALE THEM EVERY TIME THEY COME IN!!! PRODUCE THE LAW DR HARDCASTLE U HAVE MY FAX NUMBER!!!!
by BIGDADDYBUSH
January 13, 2011
Add a Review