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Dossett Dental

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Dossett Dental
Dossett Dental
(6 Reviews)
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4275 Legacy Drive Frisco, TX 75034
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Consumer Feedback

(6 Reviews)
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
by Anonymous xxx.xxx.63.63
August 08, 2012
Was told I had advanced gum disease, that I needed 11 cavities filled, a root canal and wisdom tooth extracted cause it was infected and will infect my other teeth , cost : $7500

UPDATE : Went and got a 2nd opinion in Plano w/ a reputable dentist and was told my wisdom tooth doesn't nned to be out now since iam not in pain and infection from wisdom teeth seldomly spread to other teeth. I only have a mild case of gum disease they said and it can actually wait as well, total cost for things I REALLY need : $1600 DOSSETT HAS MANY bad reviews and they care nothing bout the patients,they are only out for your pocket book!!!!
by Tom xxx.xxx.127.38
July 24, 2012
Dr. Schwalm is very personable and one can tell he loves his job. He explained thoroughly everything that he was going to do. My experience with other dentists is that their explanations were not really given with substance. I would encourage anyone who is remotely thinking of changing doctors to visit a local Dossett Dental. The entire staff was very conscious and caring. Just what I needed!
by Critica38
February 16, 2011
THIS PLACE IS A BILLING NIGHTMARE BECAUSE THEY ARE DISHONEST! Don’t believe me? Read other reviews of them online. It is the same tune written by many many others. God bless the Internet and the information it provides.

After getting one of their add fliers in the mail for a free cleaning, initial exam, etcetera I went to Dossett Dental with my oldest son, after confirming they accepted our insurance and setting an appointment over the phone. I told them I want them to know exactly what insurance covers because I do not want anything done (x-rays) that is not covered; we are just there for a cleaning. They confirmed they would not do that and the appointments proceeded without incident. Now, three months later I get a 'past-due' bill for my son's cleaning for $258!! Aside from the fact I made it very clear before the appointments that I wanted nothing done that insurance would not cover I verified the insurance that they cover 100% cleanings and even annual x-rays. Then on the bill they sent is a hand written note that “If $87 is paid toward balance for the adult dental cleaning the rest of the balance will be adjusted”. Adult cleaning? Only two of us came in and I had a coupon ad that made one of our initial visit cleanings free! Makes me wonder, do they just send bills out knowing most people will simply pay them (months after the appointment) and then also charge insurance? Something is fishy about any business that doesn’t send a bill for three months and then labels the bill they send as “90 days past due”. After discussing the issue with Matt he said they don’t take the insurance my son has, even though I called and verified they accepted it before making the appointment and then again on the day of the appointment. Oh yea, and they apparently did more work than the coupon covered so THAT is not going to cover their charges either. So the coupon is a scam as well.

Aside from all that, I never had a cleaning done so quick and incomplete in my life. About 2 minutes was spent polishing ALL my teeth and there was almost no time spent working around my gums, the spots I don’t get very well. Anyways I normally leave the dentist feeling my teeth with my tongue because they are so smooth and clean, but I they didn’t feel that way when I left Dossett Dental.
by Blaine
May 03, 2010
I went to Dossett Dental to have a tooth removed that I knew needed to be for quite some time. My uncle is a dentist and Kansas City and suggested I just get it done here. They told me that I would need to pay 8000 after insurance and that I would need to do finanace. They were pressuring me into doing it. I made an appointment at a later date for an extraction, they rescheduled the appointment and had me come in another week. When I went in the dentist I saw wasn't the one who I initially talked to or one on their website. While I was there the lady kept saying "You need a thorough cleaning its only 50 dollars more you should do it." I told her No just the extraction and my insurance covers cleanings she claimed this one was different and that I really needed to do it. She then proceeded to bring it up to me FIVE more time until I caved and decided fine just do it. They ended up charging my insurance and they would only pay for part of that cleaning. So now I am getting a call saying I need to pay what my insurance didn't for the cleaning that I didn't want or think I needed in the first place. Also, the extraction I received was BRUTAL. I ran out of anesthesia and they kept digging in my gums for the tooth saying they were almost one and wouldn't give me another shot. I complained about pain a week later and they told me that was impossible. A few days after that a piece of TOOTH was poking out of my gum. They told me to come in for an x-ray and they would fix it. Instead, I made a trip to Kansas City to see my uncle. This place is absolutely ridiculous and overpriced. My uncle charges 500 for a root canal and they charge WAY more than that. Bottom line it was awful experience, everything it shouldn't be. I honestly believe practices like this are why people don't see dentists when they need to.
by m00jessm00
October 28, 2009
I rarely end up in tears when going to a doctor, even if I am sick. I went to this dentist with one simple problem/question, and the next thing I knew, I was in some close-quartered backroom being pressured into a what was essential an elaborate finance plan that totaled more than $13000 . That's 13 followed by THREE zeros. They had me convinced that my teeth, which have never given me major problems or pain, were immanently doomed to fall out of my head. They literally drove me to tears right there in the office in the effort to extract money from me now and far into the future.

These folks are NOT concerned about your teeth. Save yourself some Dental and Mental health problems and avoid Dosset Dental at all cost, especially the one to your bank account.

Sincerely,
Maggie
by rollermaggie
September 21, 2009
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Map and Directions
4275 Legacy Drive, Frisco, TX 75034