Smile Store

Smile Store
Smile Store 13319 East Freeway Houston, TX 77015
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Consumer Feedback

(15 Reviews)
Service
3.5 star average for Service
Environment
4 star average for Environment
Expertise
4 star average for Expertise
Staff
4.5 star average for Staff
Recommended
4.5 star average for Recommended
Value
4.5 star average for Value
Will this Dental Care provider try to get you an appointment ASAP if you have an emergency?
Yes
Was the Dental Care provider able to take and develop x-rays in their office?
Yes
Does the provider's staff try to accomodate your schedule when booking appointments
Yes
Does this provider answer the phone in a reasonable time when you call?
Definitely
Did you feel like this provider's office was sufficiently staffed?
Yes
by Frances Dodson xxx.xxx.58.254
June 05, 2014
Was this provider's office too cold?
No, it was fine
by Anonymous xxx.xxx.4.24
May 02, 2013
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
by Anonymous xxx.xxx.58.188
May 23, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
by amber xxx.xxx.124.188
May 09, 2012
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
Was this provider's office easy to locate?
Fairly Easy
by Anonymous xxx.xxx.149.113
May 03, 2012
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
Was this provider's office easy to locate?
Fairly Easy
by Anonymous xxx.xxx.33.73
January 24, 2012
Does this provider treat their staff well?
Yes, they treat their staff with respect
Did you leave the office feeling satisfied with your visit?
Yes
Did the staff make you feel uncomfortable when you called with questions or concerns?
No, they didn't make me feel uncomfortable
Does this provider leave you on hold for a long time when you call?
I usually have to wait on hold for quite a while, but not as long as some other places
Did this dentist practice good oral hygiene?
Yes, I could tell they practiced good oral hygiene
by Anonymous
November 30, 2011
Did this provider use excessive foul language?
Not at all! They are always respectful and courteous!
Has this provider ever cancelled your appointment on you last minute?
Never, they are very reliable.
Did a staff member acknowledge or greet you when you entered?
Immediately! They gave me a friendly greeting as soon as I walked in
by Anonymous
November 14, 2011
Was this provider late to your appointments?
Yes, they were over an hour late for my appointment
Did this provider ever take personal phone calls while in the appointment room with you?
No, they've never taken personal calls with me
Was this dentist's staff friendly?
Friendly Enough
Did your mouth feel clean after your appointment?
Yes, my mouth felt clean after my appointment
by Anonymous
October 21, 2011
They didn't give me any information about how much my procedure would cost before they scheduled it. It felt like they were just trying to get it over with so I would have to pay for it before really considering it. They didn't tell me anything about my treatment options. I left feeling very confused and frustrated. There was lots of available parking at their office. I was glad that I didn't have to drive around looking for parking.

They did unnecessary work on my teeth!
by cynher
September 18, 2011
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