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Phan Deborah DDS

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Phan Deborah DDS
Phan Deborah DDS
(8 Reviews)
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7505 Fannin Street Houston, TX 77054
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Consumer Feedback

(8 Reviews)
Service
3.5 star average for Service
Environment
4 star average for Environment
Expertise
3.5 star average for Expertise
Staff
3.5 star average for Staff
Recommended
3.5 star average for Recommended
Was this provider's office too cold?
No, it was fine
Did this dentist allow you to regularly rinse your mouth during your procedure?
Yes, I was able to rinse
Does this provider always put the customer first?
No, putting customers first doesn't really seem to be a priority to them
Do you feel that you could have received better service somewhere else?
Yes, I think I could have gotten better service elsewhere
by Anonymous
December 30, 2011
No one is answeing their phone! They have since been unable to contact!!
by jen
September 27, 2011
Was this dentist's staff friendly?
Yes
Were you provided with payment plan and fee information before your dental treatment was scheduled?
Not really, they gave me a little information beforehand but not very much
Did you receive sample toothbrushes or toothpaste to take home?
No, I didn't receive anything at all
Would you refer this provider to a family or friend?
Maybe, I'm not sure if I loved them that much.
Did this provider rush your appointment?
Not too much, but somewhat
by Anonymous
September 22, 2011
Did this dentist give you your invoice promptly?
Not at all. They kept making excuses and didn't give it to me for weeks
Would you recommend this dentist to others?
Yes
by Anonymous
August 22, 2011
Does this provider treat their staff well?
Very! I've never seen an employer treat their staff better
Was this dentist friendly?
Extremely Friendly
Does this dentist use current and safe equipment?
Yes; the equipment is very advanced!
Did you experience unnecessary pain during your visit?
A little, but it was bearable
Does this provider always put the customer first?
Absolutely! They have some of the best customer service I have ever seen
by Anonymous
August 19, 2011
Did this dentist give you your invoice promptly?
Absolutely! They gave me my invoice before I had even asked for one
Would you recommend this provider to others?
I Already Have
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Absolutely! I'm always able to get my questions answered over the phone right away!
by Anonymous
July 11, 2011
Does this provider use current and safe equipment?
Yes
by Anonymous
March 16, 2011
On my first visit Dr. Phan (for a checkup and basic cleaning), she measured my gum depth and told me that, based upon the readings, I should have a deep cleaning/descaling procedure done. This would be covered by insurance but still would cost me several hundred dollars out of pocket.

I was suspicious so I visited another dentist, who did the same measurements and said that Dr. Phan was very incorrect in the readings and disingenuous in telling me I needed the procedure. The new dentist told me that my teeth and gums were in great shape and that I in no way needed the procedure Dr. Phan recommended.

Not too long later a friend of mine coincidentally went to her for a cleaning and she told this person the exact same thing.

All of this tells met that while Dr. Phan may be extremely qualified and skilled and friendly, she seems more concerned about my money than giving me the proper procedures.
by houstonreviewer
April 22, 2009
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Map and Directions
7505 Fannin Street, Houston, TX 77054