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Michael Hatchett DDS & Mark Thompson DDS

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Michael Hatchett DDS & Mark Thompson DDS
Michael Hatchett DDS & Mark Thompson DDS
(10 Reviews)
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701 S Main Street Jacksonville, TX 75766
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Consumer Feedback

(10 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
5 star average for Recommended
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, they made sure I had all the information I needed to make a decision
Was this provider's staff friendly?
Yes, they went above and beyond
Does this provider maintain a professional appearance?
Absolutely! You can tell that he/she really makes an effort to look professional
Would you refer this provider to a family or friend?
Yes
Did you feel like this provider's office was understaffed?
No, they were fully staffed
by Anonymous xxx.xxx.136.105
April 15, 2013
I love this dentist. I can't have laughing gas because it makes me sick, but he does shots so gently that it rarely hurts. I always feel confident when I leave that I am free of decay and put together again for the long haul. One hygienist is really the pits, though. My parents and I joke about her being the Marquis De Sade (sp?). She was brutal and made me feel like I was lying about my dental hygiene, which was an experience I had never had with anyone else. My teeth hurt just from a cleaning for a couple of days. I avoid her and my parents do the same.
by Laura xxx.xxx.86.228
May 18, 2012
I love these people....I have been to 5 different dentist in my 44 years and this one is the best.. They are great with my kids, who have had other medical problems to deal with. They work with my financial abilities. I love Dr. Hatchett and his staff!
by IA
May 10, 2012
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Yes
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
by Anonymous xxx.xxx.129.110
January 30, 2012
Does this provider always put the customer first?
Absolutely! They have some of the best customer service I have ever seen
Did a staff member acknowledge or greet you when you entered?
Immediately! They gave me a friendly greeting as soon as I walked in
Does this provider adhere to the customer is always right policy?
Absolutely, the customer is always right here
Did the staff call you to remind you about your upcoming appointment?
Yes, they called me a few days before my appointment
by Anonymous
December 14, 2011
Did this provider wear an obnoxious cologne?
No, they didn't wear any cologne
Were the staff members able to answer your questions?
Yes, they were able to answer my questions
Did you spend a lot of time in the waiting room at this provider's office?
No, my appointment started at the scheduled time
by Anonymous
August 10, 2011
Were the restrooms clean at this provider's office?
Yes, they were immaculate!
Was it easy to find parking at this provider's office?
Extremely easy, and close to the entrance
Does this provider have a good professional reputation within your community?
Definitely! Everyone knows they are the best around!
Did this provider ever take personal phone calls while in the appointment room with you?
No, they've never taken personal calls with me
Does this provider offer flexible appointment times?
Absolutely! I never have a problem!
by Anonymous
August 03, 2011
They always explain every aspect of my dental procedures to me. I never have to worry. I didn't have to wait at all after I arrived for my appointment. They were running right on time, which is a really big deal for me. I was worried that I was going to be in a lot of pain when I left my appointment, but I wasn't at all. I felt absolutely fantastic and my mouth felt very clean. They were ready to see me when I showed up for my appointment. I never had to wait for them to show up. It was very noticeable that they practiced good oral hygiene themselves. If it wasn't obvious I probably would've doubted that they were any good, but I could tell right away.
by K Denton
June 06, 2011
Were the waiting room chairs comfortable at this provider's office?
Yes
Did you receive sample toothbrushes or toothpaste to take home?
Yes, I received sample toothbrushes and toothpaste
Was this provider's staff friendly?
Yes
by Anonymous
April 09, 2011
Does this provider promptly return your phone calls?
Absolutely not! My phone calls aren't returned at all!
Did a staff member acknowledge or greet you when you entered?
Yes, I was greeted when I walked in
Was it easy to find parking at this provider's office?
Yes, it was convenient
Were the restrooms clean at this provider's office?
Yes, I could tell they were cleaned regularly
Does this provider maintain a professional appearance?
Yes, he/she looked very professional
by Anonymous
March 11, 2011
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Map and Directions
701 S Main Street, Jacksonville, TX 75766