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Falcon Point Dental Associates

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Falcon Point Dental Associates
Falcon Point Dental Associates
(12 Reviews)
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1530 West Grand Parkway South Katy, TX 77494
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Consumer Feedback

(12 Reviews)
Service
4 star average for Service
Environment
4.5 star average for Environment
Expertise
4 star average for Expertise
Staff
4 star average for Staff
Recommended
3.5 star average for Recommended
Value
4 star average for Value
Was this provider's staff friendly?
Yes, they went above and beyond
Are you confident that this provider will continue working with you until a solution is reached?
Absolutely! I'm confident they will work hard to find the best solution for me
Were the restrooms well-stocked at this provider's office?
Yes, they were well-stocked
Was this provider argumentative or easily angered?
No, they were very calm and understanding
Does this provider give unbiased advice?
Not really. It felt like they just cared about making money.
by Anonymous xxx.xxx.181.250
February 05, 2014
This place is the WORSE! A couple of the hygienists are nice...the dentist appeared to be knowledgeable...I found this place on a whim (we are new to Katy area) and the last dentist (rec from a friend was someone who needed to go back to dental school...but I digress) for my hubby...we went in and she told him he needed a extraction and a replacement to the ones she removed however she didn't explain clearly on what he was getting....they ended up giving him some "bridge" while he was thinking he was getting something else,

"I'm not wearing these false teeth I gotta soak at night!"...i yi yi...he called them to see what else could be done, no one has called him back to date (that was over 2 months ago) and now he's having bleeding issues in the same spot...goodness..

In the midst of all that I went to her for a cleaning and they gave me every dang X ray they could charge for...geesh!!...and the dentist had the nerve to tell me...'hmmm you have an extensive overbite and you might want to consider braces" (although I have already had them and have been told by many dentist that my teeth are very nice and look natural after the braces...) Im like WHAT THA???....

Then she says it looks like I grind...which I may, so I get fitted for a plastic guard from the very large "Pink" wanna be looking hygienist who was one of the worst I have EVER encountered...she was clumsy, slapping the molds in my mouth with the cement stuff dripping everywhere...didn't even attempt to make me comfortable (tells you a lot about this place from its workers) this chick here must have seen one too many daytime paraprofessional training school commercials between watching Jerry and Maury...omg...she shouldn't have made that call.

Anyhoo, it's been over 2 months and no one has called me back either to fit in that night guard (nor my hubby)...I called them today...going in at 11am..I will update again...but believe me it will be the LAST time these shady shades will ever see me.
by PAO xxx.xxx.248.252
January 30, 2014
Does this provider remember you by name?
Sometimes, but not always
Was this provider's staff friendly?
Yes
Did a staff member acknowledge or greet you when you entered?
Yes, I was greeted when I walked in
How would you compare this provider to others in his/her field that you have visited?
The worst I have seen
Has this provider ever cancelled your appointment on you last minute?
No, they didn't cancel on me last minute
by Anonymous xxx.xxx.111.79
August 25, 2013
Goodson does not provide you with financial info until long after your procedure. I went to her because of a flyer in the mail. I should have only paid $60 for my appointment, but because I HAD insurance, they ended up charging me $240. I've tried to get it straightened out and the receptionist is quite rude. At this point I'll take it as a lesson learned, and do what I can to put the word out....Her practice is a scam. I felt like I was being sold a used car.
by tiredofgreed xxx.xxx.227.11
July 29, 2013
Was this provider sympathetic to your situation?
Not at all. It was obvious they didn't care about me
Did you spend a lot of time in the waiting room at this provider's office?
No, my appointment started at the scheduled time
Was this dentist friendly?
Not Really
Did your mouth feel clean after your appointment?
Not really, it wasn't as clean as I hoped it would be
Were the staff members able to answer your questions?
The staff didn't seem to know very much, they couldn't ever answer my questions
by Anonymous xxx.xxx.58.52
April 06, 2013
Did this provider seem up-to-date with the current advancements in their field?
Yes
Did this provider pressure you to purchase any unnecessary products during your visit?
No, my decisions were always respected
Was this provider late to your appointments?
No, they were on time
Was this provider's office clean?
Yes everything was neat and sterile
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Yes
by Xbox xxx.xxx.218.31
March 27, 2013
Did this provider's staff seem to respect him/her?
Definitely! They staff spoke very highly of him/her
Did this provider ever dismiss your concerns as unimportant?
No, they take every concern of mine seriously
Did this provider prominently display their diplomas or business license?
Not very well. I had to really look for it before I found it.
Were you able to relax during your appointment?
Yes, I was completely at ease
Are you going to visit this provider again?
Sure
by Anonymous xxx.xxx.234.50
October 17, 2012
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes, they went above and beyond
by Anonymous xxx.xxx.117.241
May 14, 2012
Falcon Point Dental has always been staffed with great people that are always knowledgeable and qualified. Their primary concern is what's best for each patient and they provide good service with a nice friendly atmosphere. My kids and I are happy with them!
by Tamela
July 29, 2011
Did this provider rush your appointment?
No, I was able to ask as many questions as I wanted
Does this provider have helpful information available online?
Yes
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Does this provider promptly return your phone calls?
Definitely! They always call me back very quickly!
Does this provider give unbiased advice?
Yes
by Anonymous
June 18, 2011
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Map and Directions
1530 West Grand Parkway South, Katy, TX 77494