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Monarch Dental Associates - Red Oak

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Monarch Dental Associates - Red Oak
Monarch Dental Associates - Red Oak
(8 Reviews)
> Get Phone Number & Directions
200 East Ovilla Road Red Oak, TX 75154
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Consumer Feedback

(8 Reviews)
Service
4 star average for Service
Environment
3.5 star average for Environment
Expertise
3.5 star average for Expertise
Staff
1 star average for Staff
Recommended
1 star average for Recommended
I wish I could give them 0 stars. I hate this place for taking my money like thieves. Spoke frankly with the orthodontist Marlon Henderson about my fears in getting braces at a Monarch Dental place because it seems like a government dental office. He assured me that in his private practice he has seen 1000's of patients and was confident he could help my daughter with braces and an expander. Well it hasnt even been a week and a total of 8 brackets have came loose. I am even more upset with myself for being duped by him and his staff because I paid for the services in full and even though they havent done ANYTHING but screw this up I am having to pay 25% of $1300 as well as ANOTHER orthodontist to start from scratch.
by Susana xxx.xxx.240.175
February 03, 2014
Did this provider leave you unattended for an extended period of time?
I was left alone for a while, but it wasn't too long
Did your gums bleed excessively after your appointment?
No, they didn't bleed excessively
Did this provider seem well-trained and experienced?
Yes, they seemed very qualified
Did this provider ever dismiss your concerns as unimportant?
No, they take every concern of mine seriously
Was the waiting area spacious?
Yes
by Anonymous xxx.xxx.228.50
April 01, 2013
I was glad that they were located in a safe neighborhood. I was somewhat uneasy during my appointment. I was never able to fully relax. The apt. took well over an hour and a half. My second visit (for my son), took over two hours and they never cleaned my son's teeth. We walked out.
by Kelli
December 20, 2011
Do you trust this dentist to only recommend dental procedures you need?
Not really, they've recommended a few things I don't need
Did this provider thoroughly explain the risks and benefits of your treatment?
I think so
by Anonymous
September 29, 2011
Did you notice a foul odor when you arrived at this provider's office?
No, I didn't notice an odor
Did this provider promise services he/she couldn't provide?
No, they were able to provide everything they said they would
Did this provider leave you unattended for an extended period of time?
I was left alone for a while, but it wasn't too long
Did you feel like this provider's office was understaffed?
Somewhat, they could've used more help
Does this provider remember you by name?
No, and they don't make an effort to even try
by Anonymous
August 02, 2011
They always take that extra step to make me feel special. I always enjoy my appointments here. I could tell that they took pride in their office's appearance. It was very well organized and well taken care of. They had quite a few interesting magazines, which made my time in the waiting room go by much faster. It was very noticeable that they practiced good oral hygiene themselves. If it wasn't obvious I probably would've doubted that they were any good, but I could tell right away. They never left me for an extended period of time and I never felt ignored.
by Shonda
June 03, 2011
Did the staff call you to remind you about your upcoming appointment?
Yes, they called me a few days before my appointment
Was the waiting area spacious?
Yes
Do you trust this dentist to only recommend dental procedures you need?
Yes, I trust them
Was the chair you sat in during your dental procedure comfortable?
Yes, it was comfortable
by Anonymous
May 04, 2011
Does this provider offer flexible appointment times?
Yes
by Anonymous
March 21, 2011
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Map and Directions
200 East Ovilla Road, Red Oak, TX 75154