Did the staff call you to remind you about your upcoming appointment?
Yes, they called me a few days before my appointment
Was this provider sympathetic to your situation?
Yes, they were sympathetic and caring
Does this provider offer any coupons, discounts or promotions?
Yes
Does this provider adhere to the customer is always right policy?
Yes, they listen to all complaints and make every effort to correct the situation.
Is this provider willing to pursue advice from other providers when necessary?
Yes, they were willing to ask for advice when necessary