Chong Julian Maki DDS

Chong Julian Maki DDS
Chong Julian Maki DDS 670 West Arapaho Road Suite 13 Richardson, TX 75080
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Consumer Feedback

(22 Reviews)
Service
4.5 star average for Service
Environment
4 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4 star average for Staff
Recommended
5 star average for Recommended
Value
5 star average for Value
Did this provider answer all of your questions?
Some were answered
Was this provider's staff friendly?
Friendly Enough
by Anonymous xxx.xxx.174.194
July 27, 2012
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, they made sure I had all the information I needed to make a decision
by Anonymous xxx.xxx.60.132
February 24, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
by Anonymous xxx.xxx.64.10
February 14, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
by Anonymous xxx.xxx.47.90
February 03, 2012
Did this dentist explain your dental procedure to you?
Yes. They made sure I understood every single detail
Did this dentist practice good oral hygiene?
Yes, I could tell they practiced good oral hygiene
Does this provider welcome questions?
Absolutely! They are happy to answer all of my questions
Did this provider promise services he/she couldn't provide?
No, they were able to provide everything they said they would
by Anonymous
December 22, 2011
My family has been going to Dr. Chong's office for over 20 years. We feel like we're family there. His office manager Chris is always friendly and so helpful! Our kids began going there when they were toddlers: not to have dental work done at first, but just to get used to going to the dentist (no, we weren't charged for these little "get-acquainted" visits). I can't understand any of the negative reviews that have been posted. Regarding the Aetna $200 "refund" -- that's called an insurance REIMBURSEMENT! Which is the way insurance operates if you pay the provider up front. A person who knows so little about their own insurance is bound to misunderstand a lot of other things about professional services. Chris and Dr. Chong, and their associate dentists, are THE BEST!!
by Valerie and Bill
December 14, 2011
Was there annoying music playing while you waited or during your visit?
No, there was no annoying music
Were you able to watch TV during your dental procedure?
No, but I was able to read a magazine
Was this provider's staff friendly?
Yes
by Anonymous
November 15, 2011
This office is terrible.The Asian lady in the front charged my husband's credit card without explaining.My husband went for 6 mos cleaning that should be 100% paid by our insurance but they charge $200+.I complained to Aetna and our $200 was refunded to us.The Asian lady is so rude and dont care.Never go to this office!!!!
by Wil
October 28, 2011
Was this provider's office too cold?
Not at all, it was the perfect temperature
Was this provider late to your appointments?
Sometimes, it was a little frustrating
Has this provider ever cancelled your appointment on you last minute?
No, they didn't cancel on me last minute
by Anonymous
July 22, 2011
Would you recommend this provider to others?
I Already Have
by Anonymous
April 09, 2011
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