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Joe Smith, DDS

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Joe Smith, DDS
(6 Reviews)
> Get Phone Number & Directions
5400 New Copeland Road Tyler, TX 75703
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Consumer Feedback

(6 Reviews)
Service
4 star average for Service
Expertise
4 star average for Expertise
Staff
1 star average for Staff
Recommended
3 star average for Recommended
Value
5 star average for Value
Was the Dental Care provider able to take and develop x-rays in their office?
Yes
Will this Dental Care provider try to get you an appointment ASAP if you have an emergency?
Absolutely
Does this provider listen to your concerns and respond respectfully?
Not really
Was the office accommodating when booking an appointment?
Not really
How would you compare this provider to others in his/her field that you have visited?
The worst
by brittanydurand1 xxx.xxx.202.57
April 22, 2015
I and my family have been to this dentist several times and I was always happy with the service until an incident with my son. He was due for a cleaning. He went in and received a cleaning without a problem until it came time to check out. The charge was nearly $500 for a cleaning!!! Even with our insurance they made him pay $260 before he left. I consider this outrageous for a cleaning. I called to complain and they said he required a deep cleaning. I felt this should have been explained up front and not after the fact. A week or so later they mailed me before and after pictures. I suppose I was supposed to see a large difference but it just wasn't there. I felt the office was deceptive in their business practices and will no longer do business with them. I would beware the way they operate.
by Unhappy customer xxx.xxx.242.213
October 11, 2014
Did this provider seem up-to-date with the current advancements in their field?
Yes
Did this dentist allow you to regularly rinse your mouth during your procedure?
Yes, I was able to rinse
Was this provider argumentative or easily angered?
Not at all, they were one of the kindest, most attentive individuals I've ever met
Did this provider leave you unattended for an extended period of time?
No, I was always attended to
Did this provider promise services he/she couldn't provide?
Not at all! They exceeded my expectations
by Anonymous xxx.xxx.124.194
February 04, 2013
BUYER BEWARE!!! In August 8, 2011 I signed on with this Dentist to have all of my upper teeth pulled I was promised a temp denture to wear home. They made this hideous thing that did not fit my mouth and tried to convince me to keep making adjustments on it. So for the next 2 weeks I went at least 6 times to make this thing work I finally had enough. They tried very hard to sell me on completing the work with them the cost of the temp and permanent denture was $2915.00 what a rip off I gave that thing back and they refunded my money and now I am looking for a professional Dentist to complete my Smile.
by exiebaby2
August 22, 2011
Was the water they used during your teeth cleaning a comfortable temperature?
Absolutely! It was the perfect temperature
Does this provider treat every client equally?
Definitely, they make everyone feel equally respected and cared for
Does this provider adhere to the customer is always right policy?
Yes, they listen to all complaints and make every effort to correct the situation.
Did the staff call you to remind you about your upcoming appointment?
Yes, they called me a few days before my appointment
Did this dentist thoroughly examine your teeth?
Yes, they examined my teeth thoroughly
by Anonymous
June 15, 2011
Did this provider ever dismiss your concerns as unimportant?
Sometimes, I usually have to convince them to look into the situation
Did your mouth feel clean after your appointment?
Not really, it wasn't as clean as I hoped it would be
Was this provider's staff friendly?
No, they were rude
by Anonymous
May 12, 2011
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Map and Directions
5400 New Copeland Road, Tyler, TX 75703