Townsley R W DDS

Townsley R W DDS
Townsley R W DDS 6500 Denton Highway Watauga, TX 76148
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Consumer Feedback

(9 Reviews)
Service
5 star average for Service
Environment
4.5 star average for Environment
Expertise
5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
4 star average for Recommended
Value
5 star average for Value
I and my family have been seeing Dr. Townsley for 15+ years. He's very in tune with pain management for his patients. Over all great family DDS!
by GM-PaintGuy xxx.xxx.169.125
January 29, 2015
Did you leave the office feeling satisfied with your visit?
Completely!
Was this dentist's staff friendly?
Yes, they went above and beyond
Was this dentist friendly?
Extremely Friendly
Does this dentist use current and safe equipment?
Yes
Did this provider give the impression that they cared about your concerns?
Yes
by Anonymous xxx.xxx.171.133
March 17, 2014
Did you feel safe in this provider's care?
Absolutely! I knew I was being cared for by an expert!
by Anonymous xxx.xxx.2.181
November 19, 2012
Does this provider leave you on hold for a long time when you call?
Never! I don't think I've ever been put on hold here for a long time
Was the chair you sat in during your dental procedure comfortable?
Yes, it was comfortable
Does this provider remember you by name?
Every single time, even if it's been months since my last appointment!!
Was this provider argumentative or easily angered?
No, they were very calm and understanding
Was the waiting area spacious?
Yes
by Anonymous
January 09, 2012
Does this provider have a good professional reputation within your community?
Definitely! Everyone knows they are the best around!
by Anonymous
November 16, 2011
I've been other places that left me unattended for quite awhile, but not here. They would never leave me unattended and they always go the extra mile to make me feel cared for. The waiting room here is spacious. I never feel like I have to sit too close to someone or that it is overcrowded. They always return my phone calls quickly. I always know that I'll get a prompt answer to my question. I appreciated that they were still concerned about my health even after I left the office. They followed up with me after my appointment and everything. Although I have never had much to complain about I know that they always adhere to the customer is always right policy here. They take every complaint very seriously and strive to ensure that clients leave satisfied with their visit each and every time. We are seeing this dentist for last 10 yrs. and we are very satisfied in all respect.Dr.Townsley and his staff I will recommend to anyone.
by Siddharth Patel & family.
September 19, 2011
Do you feel that you could have received better service somewhere else?
Yes! I know that I would have gotten better service anywhere else!
Did a staff member acknowledge or greet you when you entered?
Yes, I was greeted when I walked in
Would you refer this provider to a family or friend?
Yes, I'm going tell everyone about them. I absolutely love this place!
by Anonymous
August 01, 2011
Did this dentist explain your dental procedure to you?
Yes. They made sure I understood every single detail
Did your gums bleed excessively after your appointment?
Not at all! They were very gentle and careful
Was the waiting area spacious?
Yes
Do you feel that you could have received better service somewhere else?
Definitely not; I received the best service ever!
by Anonymous
June 16, 2011
My teeth cleanings have always been very comfortable, and I've never experienced any pain. They always go above and beyond to make sure I'm relaxed. They had plenty of magazines, which made my time in the waiting room go by much faster. In fact, I had to take my magazine with me to the treatment room, as I was seen before I could read an article. I didn't have to reorganize my day around my appointment at all. They go out of their way to make everyone feel equally respected and cared for. I really appreciate the extra effort they put forth to make all their patients comfortable. I have had many dentists in my 67 years, but when I found Dr. Townsley almost 20 years ago, I knew I'd found the dentist of my dreams.
by Ms Boston
May 18, 2011
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