Doug Smith, DDS

Doug Smith, DDS
Douglas F Smith DDS 150 East 200 North Suite I Logan, UT 84321
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Consumer Feedback

(11 Reviews)
Service
3 star average for Service
Environment
4.5 star average for Environment
Expertise
4 star average for Expertise
Staff
5 star average for Staff
Recommended
4.5 star average for Recommended
Value
5 star average for Value
Had five cavities filled, three of the teeth got infected and continually hurt. When I called to have that fixed, I was told I would have to pay to have it fixed whereas they turned into root canal issues.

I went for one tooth that was bugging me, that one was not fixed. My other teeth did not hurt at all, not even sensitive, but now I can barely sleep because of the pain. He talked me into doing the other teeth after the gas was on.
by Sore Mouth xxx.xxx.15.66
October 05, 2016
Did this provider seem irritated to be working with you?
Definitely, they seemed irritated to work with anyone
Was this provider sympathetic to your situation?
Kind of, but I they could have been more understanding
by Anonymous xxx.xxx.244.32
October 10, 2013
Were you able to relax during your appointment?
Yes, I was completely at ease
Are you going to visit this provider again?
Without a doubt!
Did your mouth feel clean after your appointment?
Yes, my mouth felt clean after my appointment
Is this business in a safe neighborhood?
Yes, it was in a safe enough neighborhood
Did this provider seem well-trained and experienced?
Yes, they seemed very qualified
by tony xxx.xxx.0.10
July 15, 2013
Did you receive sample toothbrushes or toothpaste to take home?
Yes, I received sample toothbrushes and toothpaste
Was this provider's staff friendly?
Yes
Did you feel like this provider's office was understaffed?
Not at all, they had plenty of staff members to help me whenever I needed assistance
Did this dentist provide helpful oral health techniques you could practice at home?
Yes
Was the chair you sat in during your dental procedure comfortable?
Yes, it was comfortable
by Anonymous xxx.xxx.234.23
June 18, 2013
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
Was this provider's office easy to locate?
Fairly Easy
by Anonymous xxx.xxx.246.198
February 14, 2012
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
by Anonymous xxx.xxx.142.16
February 11, 2012
I had a terrible experience with Dr. Smith and would suggest that all patients avoid him at all costs. He put in a filling incorrectly, so that I get daily toothaches now, and when I went back to him to get it fixed, he told me that the filling was fine and I must be imagining things. He was discourteous and self-righteous. I also had an allergic reaction to the lidocaine he used and when I called to ask if there was anything different about the anesthetic so that I would know to avoid it in the future, he became very defensive and refused to answer my questions. An absolute lack of customer service on top of terrible dental care. That about sums it up.
by chronic toothaches because of this guy
December 15, 2011
They always return my phone calls quickly. I always know that I'll get a prompt answer to my question. I was satisfied with my visit and feel that it was time and money well spent. I didn't wait long at all. My appointment started on time, and the wait was much shorter than other offices I have been to. I was worried that I was going to be in a lot of pain during my procedure, but they gave me a local anesthetic that took the pain away. I was very comfortable the whole time.
by Chris
November 22, 2011
Did this provider have an entertaining selection of waiting room magazines?
Yes
Do you feel that you could have received better service somewhere else?
No, I don't think so
Are you going to visit this provider again?
Without a doubt!
by Anonymous
September 15, 2011
His office was dirty. I waited for 45 minutes even though I got there 10 minutes early. The assistants are incompetent. They got confused about what I had done. He couldn't tell the difference between my filling and a cavity. They claim you get free whitening but they told me I had 2 Cavities (that my home town dentist told me later that I did not) so they wouldn't give me their advertised free whitening until I had paid for fillings.
He was a creepy.
by A
August 11, 2011
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