Did this provider leave you unattended for an extended period of time?
I was left alone for a while, but it wasn't too long
Does this provider leave you on hold for a long time when you call?
I usually have to wait on hold for quite a while, but not as long as some other places
Did this provider wear an obnoxious cologne?
No, they didn't wear any cologne
Did this provider show attention to detail?
No, I was afraid they were going to forget something important
Does this provider treat every client equally?
No, they definitely favor certain clients