Southside Oral & Facial Surgery

Southside Oral & Facial Surgery
Southside Oral & Facial Surgery 11971 Iron Bridge Road Chester, VA 23831
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Consumer Feedback

(7 Reviews)
Service
3.5 star average for Service
Environment
4.5 star average for Environment
Expertise
3.5 star average for Expertise
Staff
5 star average for Staff
Recommended
4 star average for Recommended
Were the restrooms well-stocked at this provider's office?
Yes, they were well-stocked
Did this provider have an entertaining selection of waiting room magazines?
Somewhat, but they need a bigger selection
Was there annoying music playing while you waited or during your visit?
No, there was no annoying music
Did this provider answer all of your questions?
Yes
Was this provider late to your appointments?
Yes, they were over an hour late for my appointment
by Anonymous xxx.xxx.48.73
March 12, 2013
I am not going to refer my family and friends here. I just wasn't that impressed. I was referred to there Petersburg location after I was asked what type of insurance I had. When that was the first thing I said to her when she answered the phone. And was questioned several times like I didn't know what type of insurance I have.
by N 21 century xxx.xxx.19.156
October 08, 2012
I visited southside to have four wisdom teeth removed. I was incredibly anxious for the procedure but the doctor was fantastic. Making my surgery and follow up appointments was easy and flexible, the staff was friendly, and my procedure was done well with little pain. I highly recommend southside oral and facial surgery.
by Blawndesrntdum xxx.xxx.119.31
March 30, 2012
Does this provider have helpful information available online?
Yes, but its hard to find
Does this provider use current and safe equipment?
Fairly current
Did this provider thoroughly explain the risks and benefits of your treatment?
They were explained, but not thoroughly
by Anonymous
October 17, 2011
Are you going to visit this provider again?
If I need to, I'll return
by Anonymous
August 18, 2011
Was this provider's staff friendly?
Yes, they went above and beyond
Was the waiting area spacious?
Yes, extremely spacious
Does this provider adhere to the customer is always right policy?
Yes, they listen to all complaints and make every effort to correct the situation.
Did this provider seem irritated to be working with you?
Not at all, they were glad to help me with anything I needed
by Anonymous
April 27, 2011
Did you notice a foul odor when you arrived at this provider's office?
Not at all, their office smelled fantastic!
Did this provider show attention to detail?
Yes, I've never had to worry about them missing any important information
Did this provider ever dismiss your concerns as unimportant?
Never, they go out of their way to address every concern of mine immediately
by Anonymous
April 22, 2011
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