Forest Dental Center

Forest Dental Center
Forest Dental Center 1604 Graves Mill Road Lynchburg, VA 24502
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Consumer Feedback

(39 Reviews)
Service
4 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
4 star average for Recommended
Value
5 star average for Value
The one star is for Steve the hygienist--the only good thing about that office. I will not be going back. Let's start with the rude behavior--the people in the office gasped when the insurance person asked me about my son. Really? I was just sitting in the chair. I said nothing, did nothing. This was completely unprovoked. My 46 year old husband was next to me. And no, I don't look old for my age. Like I said, the office personel gasped when they heard her comment. My hygienist gave me the impression that this one was not exactly liked by the staff. I don't know what her problem was.

Now the incompetence: this same insurance person told me I was eligible for xrays. I was new to the office so I brought my own that were taken 6 month prior from my old dentist--why did I even need xrays? I didn't. They just wanted to milk me for money. They took them anyway and guess what? I wasn't eligible for the xrays. No shock there.

The office has handled everything incredibly poorly. The dentist on staff was informed, but did nothing. I never received an apology for the rude behavior, and instead of admitting their mistake on the insurance, and taking xrays I never should have had in the first place, they are charging me $164. Forest Dental Center I hope you are reading this. I gave my real first name so it won't be hard to figure out who I am. You will get the money, but my husband and I will not be coming back.
by Tammy xxx.xxx.142.1
July 12, 2012
Did this provider answer all of your questions?
No, I left confused and frustrated
Was this provider's staff friendly?
No, they were rude
Did you leave the office feeling satisfied with your visit?
No, I left with more problems than I came with!
Was this provider's office easy to locate?
I got lost, but eventually found it
Are you going to visit this provider again?
Not if my life depended on it
by Anonymous xxx.xxx.246.200
May 17, 2012
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
by Jackie xxx.xxx.34.98
April 30, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Are you going to visit this provider again?
Without a doubt!
by Anonymous xxx.xxx.146.134
April 30, 2012
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Yes
by Vicki xxx.xxx.32.251
April 09, 2012
Did this provider answer all of your questions?
Yes
by Anonymous xxx.xxx.94.115
March 15, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
by Kevin xxx.xxx.191.59
March 14, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
Was this provider's office easy to locate?
Fairly Easy
by Anonymous xxx.xxx.193.250
March 07, 2012
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Are you going to visit this provider again?
Without a doubt!
by Anonymous xxx.xxx.113.216
February 24, 2012
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Are you going to visit this provider again?
Not if my life depended on it
Did this provider rush your appointment?
No
by Anonymous xxx.xxx.6.112
February 16, 2012
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