The waiting room here is spacious. I never feel like I have to sit too close to someone or that it is overcrowded. The office was very easy to locate. I didn't have any trouble finding it at all. I always have the best experience every time I have an appointment here. Although I have not had much to complain about, I have noticed that they strongly adhere to the customer is always right policy and if anything goes wrong make every effort to correct the situation. They always return my phone calls quickly. I always know that I'll get a prompt answer to my question.