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Reflection Dental

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Reflection Dental
Reflection Dental
(7 Reviews)
> Get Phone Number & Directions
9003 Church Street Manassas, VA 20110
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Consumer Feedback

(7 Reviews)
Service
3.5 star average for Service
Environment
4 star average for Environment
Expertise
4 star average for Expertise
Staff
4 star average for Staff
Recommended
4 star average for Recommended
My entire family has been using this practice for seven years and feel entirely confident in the professionalism, integrity, and expertise of the staff and Dr. Lee. To a person, they are incredibly friendly. Dr. Lee treats the patients and his staff with respect and appreciation and it makes the whole environment happy and upbeat. They offer blankets if you are cold, check with you if you are doing O.K. while the work is performed, explain what upcoming work will cost before you commit to it, let you watch/control the TV, and explain everything in laymen's terms. Each patient is given an assigned hygenist who meets with you each time and has knowledge of your history and preferences (for us, little use of X-rays and no fluoride). I cannot imagine finding a more professional and considerate environment for this necessary and important requirement for good health.
by L.D. xxx.xxx.211.170
February 25, 2014
You will always get people posting reviews when they are mad or had a bad experience and I think people are not being reasonable. I had an experience with another dentist office that made me never want to see a dentist again plus I have no insurance (which is a lot of peoples issues that leave bad reviews about costs) and dental work is expensive even when the prices are set. Reflection Dental offered a thorough exam, cleaning and XRAYS for only $59! Other places I checked were over a hundred or two hundred dollars for XRAYS.

Jessie is the best! When I say I was scared to ever go back to a dentist, I was ready to pull my own tooth out. She made conversation to make me relax, asked me if I had any issues and checked up on me thru the whole process of cleaning my teeth and taking the XRAYS. My teeth are so freaking shiny and clean that I wanted to personally tip her. She even explained to me how my teeth could get the way they were and I confessed my chocolate habit with her which is why I knew she hit it right on the nose. Made me real happy to hear her explain what is going on and what she is doing so I wasn't surprised or biting on the wrong thing. Educating people is how you keep them around.

After all was said and done, I had WAY more than what I thought going on in my mouth and my total was over $7,000. WHAT??!! But yup, my fault and the best part of it is the dentist AND the assistance showed me exactly where the issues were. I saw it on two different screens, so they SHOW you the EXACT issues before even telling you how much. I am really glad I am not in denial or sticker shock because you can see everything on XRAYS. When Dr. Lee came in, he was a very happy and nice guy. Not once did they make me feel like I was a bad person for not keeping up with my mouth/teeth. Dr. Lee explained his major concerns and how he suggests getting everything taken care of. Then he said he would like to make sure we get everything treated to avoid any more bigger issues down the road and if I had any questions to contact him or his assistance. The lady at the front desk, Melissa, helped me check out and mentioned that I could apply for Care Credit to assist with paying any dental work. She showed me the treatment plan and gave a few other suggestions on how to group up the dental work just in case I wanted to do more or less at one time. She seems to know what she is doing and had patients telling her their life time story because she had built up such a great rapport with them. I do remember hearing one patient talking to her about the old office they worked in and how this new office is so up to date.

To summarize, this was a great experience. Even though I have a lot of issues, I don't feel as though they were selling me into fixing my hygiene. I too had braces years back and my teeth shifted. They mentioned it to me but didn't stress that I had to get this done. They just want to let you know all the issues they see because that is their job. Just like when you take your car in for an oil change. You have all these other issues that you avoided signs about but when it gets brought up you want to be in denial but its your choice as to what is done. At the end of the day its your knowledge versus their knowledge and equipment. If you don't feel comfortable, get another opinion but I don't need one because I trust them.
by Cyrille xxx.xxx.248.172
October 01, 2013
TOTAL SCAM ARTISTS. Went in to have my teeth cleaned and xrays done in May. The experience was one of the worst that I've ever had and I left with two cuts inside my cheek. Dr. Lee said I needed to have two fillings done, totaling $454 plus braces (which I had for three years about a decade ago) which were $5250, a night guard for $750 and bleaching for $199. Grand total of $6653. At the end of June I requested they send my xrays to another dentist so I could get a second opinion. A month later, they still hadn't sent them. Those two fillings Dr. Lee found? STAINS on the grooves of my teeth. It took the other dentist fifteen minutes to sand & seal them away and he said braces, whitening, and a night guard were not necessary. STAY FAR AWAY FROM REFLECTION DENTAL. They just want your money!
by Wendy xxx.xxx.96.80
August 07, 2013
Was the water they used during your teeth cleaning a comfortable temperature?
Definitely not. It was way too cold
Does this provider have helpful information available online?
No, just a basic listings page
Was this dentist friendly?
Not at all
Does this provider remember you by name?
No, and they don't make an effort to even try
Was this dentist's staff friendly?
No, they were rude
by Karen xxx.xxx.216.144
February 22, 2013
Did this provider listen to your input and concerns?
Yes
Did you experience unnecessary pain during your visit?
No
Does this provider ever overbook appointments here?
Sometimes, they should allow for more time in between appointments
Did this dentist offer you anesthetic when appropriate?
Yes, they offered me anesthetic when appropriate
Did this dentist pressure you to get any unnessary dental procedures?
Yes, they were very pushy
by Anonymous xxx.xxx.161.68
December 20, 2012
Were the restrooms well-stocked at this provider's office?
Yes, they were well-stocked
Did your gums bleed excessively after your appointment?
No, they didn't bleed excessively
Did this provider ever postpone your appointment?
No, they never postpone my appointment
Was this provider late to your appointments?
Sometimes, it was a little frustrating
Did your mouth feel clean after your appointment?
Yes, my mouth felt clean after my appointment
by Anonymous xxx.xxx.38.244
October 10, 2012
I was very pleased with the service provided by the dentists at Reflection Dental Manassas; however, I was very displeased with their billing practice. I provided them with my insurance information and was given an amount to pay which I paid. However, on two occassions I was asked to pay over $100 because they stated that my insurance company didn't pay as they had expected. I thought that was the purpose of providing my insurance information! I was even more appauled by the RUDENESS of the blonde-haired front receptionist with the ponytail. Good luck with this practice but I'll take my business elsewhere!
by Buttercup411
August 23, 2011
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Map and Directions
9003 Church Street, Manassas, VA 20110