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Selden Stephen F DDS

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Selden Stephen F DDS
Selden Stephen F DDS
(9 Reviews)
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7239 Mechanicsville Turnpike Mechanicsville, VA 23111
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Consumer Feedback

(9 Reviews)
Service
4.5 star average for Service
Environment
5 star average for Environment
Expertise
5 star average for Expertise
Staff
3.5 star average for Staff
Recommended
4 star average for Recommended
Value
3.5 star average for Value
Did you receive sample toothbrushes or toothpaste to take home?
Yes, I received sample toothbrushes and toothpaste
Does this provider always take that extra step to make you feel special?
Yes, I always enjoy my appointments
Was the waiting area spacious?
No, but I can always find a seat
Was this provider argumentative or easily angered?
Not at all, they were one of the kindest, most attentive individuals I've ever met
Would you recommend this dentist to others?
I Already Have
by Anonymous xxx.xxx.124.151
December 14, 2012
Does this provider promptly return your phone calls?
Definitely! They always call me back very quickly!
Does this provider adhere to the customer is always right policy?
Yes, they listen to all complaints and make every effort to correct the situation.
Did you leave the office feeling satisfied with your visit?
Completely!
Did this dentist practice good oral hygiene?
Definitely! They had one of the brightest smiles I've ever seen!
Was this provider's office clean?
Yes everything was neat and sterile
by Tom xxx.xxx.51.127
October 08, 2012
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
by Anonymous xxx.xxx.118.53
April 09, 2012
Was this provider's staff friendly?
No, they were rude
Did you leave the office feeling satisfied with your visit?
No, I left with more problems than I came with!
Are you going to visit this provider again?
Not if my life depended on it
Was it easy to make an appointment with this provider?
No, it took a while
Did this provider have reasonable prices?
Not at all, they were ridiculous!
by Anonymous xxx.xxx.251.3
February 29, 2012
Does this provider give unbiased advice?
Yes
by Anonymous
October 24, 2011
Were you provided with payment plan and fee information before your dental treatment was scheduled?
Absolutely! They explained everything in detail and made sure I understood before my procedure
Was this dentist friendly?
Extremely Friendly
Does this provider give unbiased advice?
Absolutely! I always get sound, helpful, and completely unbiased advice!
Does this provider welcome questions?
Absolutely! They are happy to answer all of my questions
by Anonymous
October 17, 2011
Did this provider seem well-trained and experienced?
Yes, they seemed very qualified
Do you feel that you could have received better service somewhere else?
No, I don't think so
Were you able to relax during your appointment?
Yes, I was completely at ease
by Anonymous
April 26, 2011
Did this provider prominently display their diplomas or business license?
Definitely! I saw it as soon as I walked in!
Did this provider ever take personal phone calls while in the appointment room with you?
He/she would never do that! Their full attention is always on me.
Was this provider sympathetic to your situation?
Yes! They went above and beyond to make me feel special and respected
Did the staff make you feel uncomfortable when you called with questions or concerns?
Not at all! They were happy to address every concern I had
Were the waiting room chairs comfortable at this provider's office?
Extremely comfortable; I could have fallen asleep
by Anonymous
April 04, 2011
They have some of the best customer service I have ever seen. Putting their customers first is definitely a priority here and it shows. I've been other places that left me unattended for quite awhile, but not here. They would never leave me unattended and they always go the extra mile to make me feel cared for. One thing I noticed about their office was how absolutely fantastic it smelled. They must clean or sanitize all the time. They explained all the risks and benefits of my treatment options. Everything was explained in detail, all my questions were answered, and I felt a lot better about choosing a treatment plan. I like to keep records of everything I spend, so I was planning on asking them for an invoice for my procedure, but they gave me one before I even had to ask. I was impressed with their professionalism.
by Rhonda Byiers
March 15, 2011
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Map and Directions
7239 Mechanicsville Turnpike, Mechanicsville, VA 23111