Tate And Tate Orthodontist

Tate And Tate Orthodontist
Tate And Tate Orthodontist 2727 South Main Blacksburg, VA 24060
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Consumer Feedback

(22 Reviews)
Service
5 star average for Service
Environment
4 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
4.5 star average for Recommended
Value
5 star average for Value
We had asked for a night time retainer to be made for a patient that had her braces completed in Taiwan. No problem! The retainer was made at a very reasonable cost and no complaints from the office because they were doing follow-up service. Will take my other child to this provider if necessary,
by Satisfied customer xxx.xxx.251.181
November 22, 2018
Dr. Tate and his staff are wonderful. The place runs like a well-oiled machine. Friendly, professional, caring, efficient, kind, positive. We never have to wait for our appointments. They always respond quickly and are willing to help with questions or concerns. Dr. Tate sees so many patients, yet he remembers his short conversations with us and asks about things the next time he sees us. The whole staff helps and supports each other. The place feels calm and relaxed. Everything is spotless and well-organized.
by C xxx.xxx.94.162
January 18, 2018
Doctor is obsolete and outdated when it comes to orthodontics. Only cares about the money.
by J xxx.xxx.12.225
September 09, 2017
Hard to believe a practice like this can survive. No computers, no email, no technology of any kind. Completely antiquated processes. It really makes me wonder how up to date the care is. There is also no voice mail, so sometimes you have to call throughout the day to get an answer. Ridiculous.
by Amy xxx.xxx.203.178
September 09, 2016
2 of my children had braces here and we were always treated with respect, promptly and graceously. Both the Drs were wonderful and the staff was excellent and friendly.
by Nancy xxx.xxx.173.121
August 25, 2015
Was this provider's office clean?
Yes everything was neat and sterile
Did this provider ever dismiss your concerns as unimportant?
No, they take every concern of mine seriously
Did a staff member acknowledge or greet you when you entered?
Yes, I was greeted when I walked in
Did you spend a lot of time in the waiting room at this provider's office?
No, my appointment started at the scheduled time
Did this provider seem irritated to be working with you?
Not at all, they were glad to help me with anything I needed
by Anonymous xxx.xxx.122.171
October 12, 2013
Has this provider ever cancelled your appointment on you last minute?
Never, they are very reliable.
Did this orthodontist offer alternative choices to metal braces (ceramic, Invisalign)?
Yes, they had expertise in all areas
Was this provider sympathetic to your situation?
Yes! They went above and beyond to make me feel special and respected
Did you leave the office feeling satisfied with your visit?
Completely!
Is this provider easy to reach in an emergency?
Absolutely! I can always count on them
by Anonymous xxx.xxx.182.61
March 18, 2013
Did a staff member acknowledge or greet you when you entered?
Immediately! They gave me a friendly greeting as soon as I walked in
Did this orthodontist have testimonials and/or before-and-after pictures from previous patients?
Not that I could see
Are you going to visit this provider again?
If I need to, I'll return
Did you feel like this provider's office was understaffed?
No, they were fully staffed
Was this provider's office easy to locate?
Fairly Easy
by Anonymous xxx.xxx.43.17
February 19, 2013
Was this provider sympathetic to your situation?
Yes! They went above and beyond to make me feel special and respected
Does this provider leave you on hold for a long time when you call?
No, they are really great about answering the phone right away
Did this provider leave you unattended for an extended period of time?
Not at all! They were always present and attentive
Did this provider answer all of your questions?
Yes
Did you have to wait long after you arrived for your appointment?
No, they were ready for me right after I arrived.
by dove xxx.xxx.137.134
February 06, 2013
Does this provider leave you on hold for a long time when you call?
No, they are really great about answering the phone right away
by Anonymous xxx.xxx.66.90
February 06, 2013
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