Reep Family Dental

Reep Family Dental
Reep Family Dental 3804 Kern Way Suite A Yakima, WA 98902
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Consumer Feedback

(11 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
5 star average for Staff
Recommended
4.5 star average for Recommended
Reep Family Dental is a very compassionate and professional dentist and support staff. They care about the whole person and work to make their patrons comfortable in a very stressful situation. Their work is top notch and anyone who needs dental care would be hard put to find a better dental team than Reep Family Dental. Thank you for the work you have done on my behalf
by Marian Burge xxx.xxx.223.101
December 09, 2015
Is this provider's business conveniently located?
Yes, it is very conveniently located
Does this provider treat every client equally?
Definitely, they make everyone feel equally respected and cared for
Does this provider remember you by name?
Every single time, even if it's been months since my last appointment!!
by Anonymous xxx.xxx.4.151
October 24, 2012
How would you compare this provider to others in his/her field that you have visited?
Among the best I have seen
Is this business handicap-accessible?
Yes, it was handicap-accessible
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, I felt informed when I left
Does this dentist use current and safe equipment?
Yes; the equipment is very advanced!
by Anonymous
January 04, 2012
Did they follow up with you after your appointment?
Yes, they made sure I had everything I needed!
Did you notice a foul odor when you arrived at this provider's office?
Not at all, their office smelled fantastic!
Do you feel that you could have received better service somewhere else?
Definitely not; I received the best service ever!
Was this dentist friendly?
Extremely Friendly
Did this provider leave you unattended for an extended period of time?
Not at all! They were always present and attentive
by Anonymous
December 12, 2011
They always return my phone calls quickly. I always know that I'll get a prompt answer to my question. All the equipment at this office is state-of-the-art. I feel very safe here because I know it's safe and current. They keep the restrooms well-stocked here, and not just with the basics. There is mouthwash, lotion and other amenities. You can tell they want their clients to be as comfortable as possible.
by Danielle
December 12, 2011
DON'T GO HERE! Son was in the process of getting a crown when we had to move unexpectedly. His temporary fell out two days before his appointment for the permanant crown was to be put on. Dr. Reep refuses to send crown to new dentist in our area to finish the work, even after telling us three different times that it has been sent. Travel time would be six hours to have him continue the work.
OH BTW... HE HAS BEEN PAID IN FULL AND OUR INSURANCE IS MAXED OUT FOR THE YEAR.. Thanks Dr. Reep.. my son now has to walk around without a front tooth.
by jdorais
November 30, 2011
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Yes
Was this provider willing to stay open late to accomodate your needs?
Yes, they've stayed open late when I've needed help
Does this provider have helpful information available online?
Yes, but its hard to find
Did this dentist thoroughly examine your teeth?
Yes, they examined my teeth thoroughly
by Anonymous
November 18, 2011
Did you feel safe in this provider's care?
Absolutely! I knew I was being cared for by an expert!
Did this provider ever take personal phone calls while in the appointment room with you?
No, they've never taken personal calls with me
Does this provider always put the customer first?
Absolutely! They have some of the best customer service I have ever seen
Did this provider ever postpone your appointment?
Not at all! They always try to get me in as soon as possible
by Anonymous
May 03, 2011
They took the time to explain in detail plenty of techniques I could practice at home to prevent cavities and tooth decay. They've never used foul language, which has bothered me at some of the other places I've been too. They always make an extra effort to be polite and courteous. I love that they are always more than happy to answer my questions, and actually welcome questions. I've felt awkward at some other places I've visited when I've tried to ask a lot of questions, but not here.
by tlcbenner
April 23, 2011
Did you experience excessive oral pain after you left your appointment?
No, I was in a little pain but it wasn't excessive
Would you refer this provider to a family or friend?
Yes
Did the staff make you feel uncomfortable when you called with questions or concerns?
Not at all! They were happy to address every concern I had
Does this provider always take that extra step to make you feel special?
Yes, I always enjoy my appointments
Did this dentist allow you to regularly rinse your mouth during your procedure?
Yes, I was able to rinse
by Anonymous
March 16, 2011
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