They paid close attention to me and all of my questions were answered. Their staff was friendly enough, but they didn't go out of their way to help me. The office was very easy to locate. I didn't have any trouble finding it at all. If I couldn't find anyone better, I'd return again, but I'm hoping I can find better service somewhere else. Just make sure that you really DOhave cavities that need to be filled!!!! My children didn't have any cavities until we started seeing Dr. Walker.