Did a staff member acknowledge or greet you when you entered?
Immediately! They gave me a friendly greeting as soon as I walked in
Did this provider listen to your input and concerns?
Absolutely! This provider always listens carefully to what I have to say!
Were the staff members able to answer your questions?
Yes, they were able to answer my questions
Did this provider ever dismiss your concerns as unimportant?
Never, they go out of their way to address every concern of mine immediately