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South Sound Oral Medicine

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South Sound Oral Medicine
South Sound Oral Medicine
(14 Reviews)
> Get Phone Number & Directions
34709 9th Avenue South Suite B300 Federal Way, WA 98003
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Consumer Feedback

(14 Reviews)
Service
4 star average for Service
Environment
4 star average for Environment
Expertise
4 star average for Expertise
Staff
4 star average for Staff
Recommended
4.5 star average for Recommended
WORST!!!!! Go to some far away if needed. This office is nothing but a huge SCAM and incompetence!!! Huge waste of time twice in a row and driving a long distance and time to go there for NOTHING!! Here is what happened... I had already been there for jaw pain and did all the recommendations of night guards, anti inflammatories, muscle relaxers, jaw relaxations, the works. The next step he told me was to try to see if Botox injections in the jaw would work. So I went to the next appointment to get the botox injection in my jaw. He put a needle in around the jaw area and then I asked how long until I would know if it helps and he then informed me that he had not injected any Botox, they were out of it and that he tried to see if just poking the needle into the jaw would help. I told him I feel no different and be said "that's unfortunate". He said come back and we will do Botox next time (I'm quite irritated but ok) he was leaving for vacation so I had to wait. I called the office yesterday to see if I come on Wednesday this week I needed to drive to Seattle that day. The lady on the phone said he is not in on Wednesdays but could see if the other doctor could do the injection instead since I will be making the drive. She said she would find out and call me cack. Now Tuesday the next day I called because I had not heard anything and she said the doctor will try to call me later today. My anxious to get this done to see if it helps, I told her you know what, I will just come today since he is in. Can I come today to get the botox injection. She said yes, come at 2:00. So I take the drive again and I get there at 2:00 and the doctor comes and AGAIN tells me that they are out of Botox and can't do the injection. He says "I can do an exam on you" know I'm very very mad. I told him NO I'm not paying for an exam and came here now twice and be charged when both times it was for a Botox injection and both times you are out of Botox. Then I tell him to come out from with me and discuss with scheduling why they scheduled me for Botox when there is no Botox. So we both walk up there and the lady who scheduled me said I went and talked to the office manager and she told me we were out of Botox when I put you on hold (so there you go, even with broken English she knew they were out of Botox and they had her schedule me anyways) even the office manager came out and said she told the scheduler that there was no Botox but to schedule me anyway for an exam. I NEVER said I wanted an exam. This point the doctor walks off and nobody would answer me as to why they had me come for an appointment to come in 3 hours ago when they all knew I was coming for Botox and they were out of it. What a RACKET!! Then the doctor started walking back and came and said to remove me as a patient and the office manager told me to leave and not come back. I had my own choice words back and while I was walking out the door. DO NOT WASTE UOUR TIME OR MONDY HERE!
by K.H. xxx.xxx.58.158
September 22, 2021
Was this provider sympathetic to your situation?
No, they didn't show any sympathy or concern
Did this dentist thoroughly examine your teeth?
No, they only examined them for a few seconds
Did you feel like this provider's office was understaffed?
Definitely, they had one person trying to do everything
How would you compare this provider to others in his/her field that you have visited?
The worst I have seen
Did you leave the office feeling satisfied with your visit?
No, I felt confused and uneasy when I left
by Anonymous xxx.xxx.254.10
August 28, 2013
Did this provider answer all of your questions?
No, I left confused and frustrated
Did the staff make you feel uncomfortable when you called with questions or concerns?
Yes, they made me feel like I shouldn't have called
by Anonymous xxx.xxx.195.32
June 08, 2013
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Are you going to visit this provider again?
Without a doubt!
by Virginia Longworth xxx.xxx.23.157
April 02, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Completely!
by Anonymous xxx.xxx.32.111
March 15, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
by Anonymous xxx.xxx.33.122
February 02, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Friendly Enough
Did you leave the office feeling satisfied with your visit?
Not satisfied, but not unhappy
Was this provider's office easy to locate?
Fairly Easy
Are you going to visit this provider again?
Without a doubt!
by Anonymous xxx.xxx.241.210
January 30, 2012
Did this provider's staff seem to respect him/her?
Yes, I could tell the staff respected him/her
Are you confident that this provider will continue working with you until a solution is reached?
Yes, I know I can count on them to find a solution
Was this provider's office too loud?
Not at all, it was very peaceful and quiet
Was this provider sympathetic to your situation?
Yes, they were sympathetic and caring
Was there annoying music playing while you waited or during your visit?
No, there was no annoying music
by Anonymous
October 05, 2011
Are you confident that this provider will continue working with you until a solution is reached?
Absolutely! I'm confident they will work hard to find the best solution for me
Did this provider use excessive foul language?
No
Did this dentist thoroughly examine your teeth?
Yes, they examined my teeth thoroughly
by Anonymous
August 31, 2011
Did this provider seem irritated to be working with you?
No, they were polite
Did this dentist allow you to regularly rinse your mouth during your procedure?
Yes, I was able to rinse
Does this provider treat every client equally?
Definitely, they make everyone feel equally respected and cared for
Did this provider rush your appointment?
No, I was able to ask as many questions as I wanted
by Anonymous
July 18, 2011
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Map and Directions
34709 9th Avenue South Suite B300, Federal Way, WA 98003