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Dental Care of Lacey

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Dental Care of Lacey
Dental Care of Lacey
(10 Reviews)
> Get Phone Number & Directions
719 Sleater Kinney Road Southeast Suite 130 Lacey, WA 98503
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Consumer Feedback

(10 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
4.5 star average for Recommended
Value
2 star average for Value
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
by Anonymous xxx.xxx.14.152
January 25, 2012
They never have that typical, annoying music playing here. If they do play music it is soothing and appropriate for the setting. I was given a polite greeting when I walked in. It was nice to be acknowledged. Whatever cologne they were wearing was one of the best I've ever smelled. It made my experience that much more enjoyable.
by J
January 10, 2012
Does this provider offer flexible appointment times?
Absolutely! I never have a problem!
Did your mouth feel clean after your appointment?
Definitely! It felt more clean than it's ever felt!
Does this provider remember you by name?
Every single time, even if it's been months since my last appointment!!
Was the waiting area spacious?
Yes
Did this provider ever take personal phone calls while in the appointment room with you?
He/she would never do that! Their full attention is always on me.
by Anonymous
November 14, 2011
Did your gums bleed excessively after your appointment?
Yes, but it stopped within a few hours
Did you have to wait long after you arrived for your appointment?
I had to wait for a little while.
Does this dentist use current and safe equipment?
Yes
Has this provider ever cancelled your appointment on you last minute?
Never, they are very reliable.
Did you experience any unnecessary pain while your teeth were cleaned?
No
by Anonymous
October 31, 2011
Was it clear that this provider takes pride in the appearance of his/her office?
Yes, the office was well organized and taken care of
Did this provider's staff seem to respect him/her?
Yes, I could tell the staff respected him/her
Does this provider offer flexible appointment times?
Yes
by Anonymous
August 15, 2011
expensive and a bit flaky with calling back, but nice.
by George
June 14, 2011
Does this provider treat every client equally?
Definitely, they make everyone feel equally respected and cared for
Does this provider always put the customer first?
Yes, they always put customers first
Was this dentist friendly?
Extremely Friendly
Are you going to visit this provider again?
Without a doubt!
by Anonymous
June 02, 2011
Did this provider seem well-trained and experienced?
Absolutely, they were an expert!
Was this provider's office too cold?
No, it was fine
Does this provider offer any coupons, discounts or promotions?
Not that I have seen
Did they follow up with you after your appointment?
Yes.
Did this provider's staff seem to respect him/her?
Yes, I could tell the staff respected him/her
by Anonymous
May 31, 2011
Did your teeth cleaning feel rushed?
Not at all. They took their time and made sure I was satisfied
Does this provider use current and safe equipment?
Yes
Did you feel like this provider's office was understaffed?
No, they were fully staffed
Was this provider late to your appointments?
Sometimes, it was a little frustrating
Was this provider's staff friendly?
Yes
by Anonymous
March 03, 2011
My daughter went to this dentist and really enjoyed him and felt he was friendly and informative. However she is very aware of keeping bills paid at all times and frequently called to find out how much insurance was paying on a crown and fillings as well as checking in with the insurance company. Almost one year later after going into the office and requesting to pay everything in full (and she did ) she received another bill out of the blue with a balance and a threat to take her to collections!!!! They never sent a bill and the last communication with them was that we were paid in full!!!!!

The receptionst who answers the phone gave a variety of answers changing each one and obviously didn't have a clue why it happened ...and was frankly not very helpful.

THis is sad because this dentist will lose more patients because of poor office help.
by kidhal
January 13, 2011
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Map and Directions
719 Sleater Kinney Road Southeast Suite 130, Lacey, WA 98503