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Peggy Chang, DDS

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Peggy Chang, DDS
Chang Peggy DDS
(3 Reviews)
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15945 Northeast 85th Street Redmond, WA 98052
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Consumer Feedback

(3 Reviews)
Service
4 star average for Service
Environment
4.5 star average for Environment
Expertise
5 star average for Expertise
Recommended
4 star average for Recommended
I've never seen anyone who is more respected by their staff. The entire staff only had great things to say about working there, and it made me want to return all the more. When comparing them to others I have visited for the same condition, they are among the best I have seen. Not only did they give me a local anesthetic to make sure I didn't feel any pain during my procedure, they paused every few minutes to make sure I was still comfortable and okay. I felt like they really cared about me. - Wayne Z
by Wayne Z
January 05, 2012
Does this provider adhere to the customer is always right policy?
Yes, they listen to all complaints and make every effort to correct the situation.
Did this provider show attention to detail?
Yes, I've never had to worry about them missing any important information
Was the waiting area spacious?
Yes
by Anonymous
January 04, 2012
I had just moved to Redmond and visited Dr Chang's office for a regular bi-annual cleaning appointment. During the initial chit chat they figured I was new to the place and just joined Microsoft (big insurance cover!). At the time of appointment a helper took me in and while I asked for the doctor I was told that the doctor (Dr Chang) does not take cleaning work herself and that is "regular practice" in the state of WA! The dentist didn't even show her face during the entire visit while the entire procedure done by her helper. One month later I was landed with a $100 bill for co-payment for some treatment Dr Chang was claiming I had gotten done. Also they were claiming I had gotten a full mouth x-ray done which thankfully got covered by the excellent insurance that Microsoft provides. When I called the clinic for an explaination of the service as I had never got it done - they refused to answer any questions saying the hygenists (helpers) decision was final. The doctor refused to talk and when I ensued the receptionist threatened to put the bill on my credit record and banged the phone on me. I ended up footing the bill to protect my credit.

I expect to be at least notified before rendering a service and am surprised didn't even come to know if it was being given!! Anyways, terrible doctor, she does not care about her patients and is only after their wallet. BEAWARE!!!
by tempy2
February 01, 2011
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Map and Directions
15945 Northeast 85th Street, Redmond, WA 98052