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Sea Mar Chc Medical - Burlington Dental

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Sea Mar Chc Medical - Burlington Dental
Sea Mar Chc Medical - Burlington Dental
(12 Reviews)
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119 East Fairhaven Burlington, WA 98233
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Consumer Feedback

(12 Reviews)
Service
3.5 star average for Service
Environment
4 star average for Environment
Expertise
3.5 star average for Expertise
Staff
3.5 star average for Staff
Recommended
4 star average for Recommended
This is a great service for low income people, but their system for calculating charges, credits and debits, is likely illegal. You pay $50 each time you go there and are told that this money goes into your account as accumulated credit which can even be transferred to other Sea Mar dental clinics. If you are unemployed and can prove that, you should receive an 80% discount on all treatments. The problem is that patients are not informed when the office will arbitrarily decide to tally up all the charges against the credits. Why is this a problem? Well, it shouldn't be a problem except that this process will always leave you with a zero balance or owing the clinic more money! That's right, if your charges end up less than you paid in already, your credit goes down a black hole never to be seen again. And if you contact the accounting department and ask for a break down of those charges and unused credit, they will refuse to reveal that information. The dentists are nice there and do good work, but this system will likely be unsustainable if it ever has its day in court. It's very strange that a business set up to help underprivileged people would take advantage of them like this.
by Patiently Patient xxx.xxx.215.76
July 19, 2012
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
Was this provider's office easy to locate?
Fairly Easy
Are you going to visit this provider again?
Sure
by Anonymous xxx.xxx.130.203
January 18, 2012
Did this dentist answer all of your questions?
Some were answered
Did this provider use excessive foul language?
No
Did this provider ever take personal phone calls while in the appointment room with you?
No, they've never taken personal calls with me
by Anonymous
December 26, 2011
Does this provider leave you on hold for a long time when you call?
I usually have to wait on hold for quite a while, but not as long as some other places
Does this provider have a good professional reputation within your community?
Yes, they are known for being good at what they do
Did you feel like this provider's office was understaffed?
No, they were fully staffed
Was the chair you sat in during your dental procedure comfortable?
Yes, it was comfortable
by Anonymous
November 23, 2011
Their office was the absolute perfect temperature. It was so nice to be able to get out of the weather outside and sit in a relaxing, comfortable office. The one thing that I really enjoy about this place is their high level of customer service. Their full attention is always on me and they never take personal calls during my appointment. I've been to other places that answer their phone and it just drives me crazy. I never have to worry about them overbooking appointments. They definitely believe in quality over quantity here and it is much appreciated.
by kim Morgan
August 26, 2011
Were the staff members able to answer your questions?
Yes, they were able to answer my questions
Does this provider always take that extra step to make you feel special?
Yes, I always enjoy my appointments
Did you experience any unnecessary pain while your teeth were cleaned?
No
Did this provider seem up-to-date with the current advancements in their field?
They seemed to know enough
by Anonymous
July 25, 2011
The office was pleasant as was the staff and I was served in a timely manner. I would refer friends and family to this provider
by Kim Wilson
May 23, 2011
Did this provider answer all of your questions?
Yes
Does this provider treat their staff well?
Yes, they treat their staff with respect
by Anonymous
May 17, 2011
Did you spend a lot of time in the waiting room at this provider's office?
The wait wasn't terrible, but it wasn't the best
Did you feel safe in this provider's care?
Absolutely! I knew I was being cared for by an expert!
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Did you experience unnecessary pain during your visit?
No
Is this provider easy to reach in an emergency?
Yes, they answered my call right away
by Anonymous
May 09, 2011
Did this dentist pressure you to get any unnessary dental procedures?
No, they never pressured me
Did this provider seem irritated to be working with you?
No, they were polite
Were you able to relax during your appointment?
Yes
Does this provider use current and safe equipment?
Yes
Were the waiting room chairs comfortable at this dentist's office?
They were average
by Anonymous
May 05, 2011
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Map and Directions
119 East Fairhaven, Burlington, WA 98233