Oral & Maxillofacial Surgery Fox Cities SC

Oral & Maxillofacial Surgery Fox Cities SC
Oral & Maxillofacial Surgery Fox Cities SC 5395 Michaels Drive Appleton, WI 54913
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Consumer Feedback

(6 Reviews)
Service
1.5 star average for Service
Environment
2.5 star average for Environment
Expertise
2 star average for Expertise
Staff
1 star average for Staff
Value
2 star average for Value
Recommended
1 star average for Recommended
I may or may not keep the scheduled appointment for removal of my wisdom teeth. Their billing department is unhelpful at best and accusatory at worst regarding establishing a payment system that works for individual needs. In this regard, the level of customer service has been poor thus far in my interactions with them and it worries me regarding having work performed there. I believe that patients who are agreeing to pay hundreds of dollars for health care, and entering into that agreement without even knowing for certain the exact amount they will be paying, should be treated with respect and worked with in a more flexible and professional manner.
by customer service important xxx.xxx.3.88
April 01, 2014
Did this Dentist answer all of your questions?
Mostly
Was this provider friendly?
Not Really
Will this Dentist try to get you an appointment ASAP if you have an emergency?
No
Was the Dentist able to take and develop x-rays in their office?
Somewhat
Did you leave the Dental office feeling satisfied with your visit?
No
by john doe xxx.xxx.213.152
March 31, 2014
Does this provider offer any coupons, discounts or promotions?
Never. I don't think they care about helping their clients save money
Was this provider's staff friendly?
No, they were rude
Has this provider ever cancelled your appointment on you last minute?
Yes, I'm never confident that my appointment will actually happen
Did this provider's staff seem to respect him/her?
No, it was obvious the staff didn't think he/she was qualified
Did this provider ever dismiss your concerns as unimportant?
All the time. They accuse me of making problems up
by Anonymous xxx.xxx.57.205
February 09, 2014
Does this provider offer flexible appointment times?
Absolutely Not! My appointment always conflicts with my schedule
Does this provider treat their staff well?
Not at all. I felt terrible for all the staff members
Did you spend a lot of time in the waiting room at this provider's office?
I waited forever for my appointment!
Were the restrooms well-stocked at this provider's office?
No, they were out of everything!
Did this provider prominently display their diplomas or business license?
Absolutely not! I don't think they have one!
by Anonymous xxx.xxx.78.188
June 05, 2013
Is this business handicap-accessible?
Yes, it was handicap-accessible
by Anonymous
November 23, 2011
Did this provider rush your appointment?
Yes, I felt like an annoyance!
Was this provider's office too loud?
Not at all, it was very peaceful and quiet
Did the staff make you feel uncomfortable when you called with questions or concerns?
Absolutely! They made me feel like my questions and concerns were stupid
by Anonymous
June 02, 2011
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