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Chapman & Connelly DDS SC

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Chapman & Connelly DDS SC
Chapman & Connelly DDS SC
(31 Reviews)
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2101 Riverside Drive Beloit, WI 53511
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Consumer Feedback

(31 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
5 star average for Recommended
Value
4.5 star average for Value
Was the Dental Care provider able to take and develop x-rays in their office?
Yes
Will this Dental Care provider try to get you an appointment ASAP if you have an emergency?
Yes
Is this provider willing to pursue advice from other providers when necessary?
Probably yes
Was the noise level reasonable in this provider's office?
Reasonable
Was this provider's office clean?
Totally yes
by Anonymous xxx.xxx.35.117
May 14, 2014
Were you provided with payment plan and fee information before your dental treatment was scheduled?
Absolutely! They explained everything in detail and made sure I understood before my procedure
Was the dental equipment clean?
Yes
Do you trust this dentist to only recommend dental procedures you need?
Yes, I trust them
Did this provider promise services he/she couldn't provide?
Not at all! They exceeded my expectations
by Anonymous xxx.xxx.28.223
January 10, 2014
I called 2 weeks before my appointment to re-schedule my appointment because I wouldn't be able to keep the current one.
The receptionist gave me the new date and time and I thought that was that. 4 days before my appointment someone from Dr. Chapmans office called me and said I needed to make an appointment for my 6 month check up because I was over due. I explained to her that I had a scheduled appointment in 4 days, she double checked and said my appointment was for the month before on the same date and time. Then told me it must have been a mix up. ( I never received a call reminding me either) My new appointment was set up for last Tuesday afternoon. I went and sat there for 50 minutes after my appointed time, when I went up to tell them I needed to go pick my child up from school I was told "oh I forgot you were here and we are running behind." This made me quite mad. I re-scheduled again for this morning , the card that receptionist Terri gave me said 11:40 am,I get there and was told I missed my appointment it was for 11:10. now I am really mad. I have been seeing Dr.Chapman for 29 years and he is excellent but I am now done with his office. the receptionists are rude and obviously are to preoccupied with to many other things to double check what they type into the appointment book and write on their appointment cards. I feel like she did this on purpose because I was pissed off about sitting and waiting so long.
I am saving the appointment card, because if I get a bill for not showing up I will be taking it into the office and raising some hell.
by Dawn Larson xxx.xxx.82.46
October 07, 2013
Would you refer this provider to a family or friend?
Yes, I'm going tell everyone about them. I absolutely love this place!
Did the staff call you to remind you about your upcoming appointment?
Yes, they called me a few days before my appointment
Did this provider ever take personal phone calls while in the appointment room with you?
No, they've never taken personal calls with me
Does this provider promptly return your phone calls?
Yes
Did this provider wear an obnoxious cologne?
No, they didn't wear any cologne
by Anonymous xxx.xxx.222.23
July 30, 2013
Was this dentist's staff friendly?
Yes, they went above and beyond
Was this provider willing to stay open late to accomodate your needs?
Definitely! They would never turn away anyone in need
Did you experience unnecessary pain during your visit?
No
Did this dentist pressure you to get any unnessary dental procedures?
Not at all! They always have my best interest in mind
Does this provider have helpful information available online?
Yes
by Anonymous xxx.xxx.231.10
April 02, 2013
Did this dentist offer you anesthetic when appropriate?
Yes, they offered me anesthetic when appropriate
Did the staff make you feel uncomfortable when you called with questions or concerns?
Not at all! They were happy to address every concern I had
Does this provider welcome questions?
Absolutely! They are happy to answer all of my questions
Did this provider listen to your input and concerns?
Absolutely! This provider always listens carefully to what I have to say!
Did this dentist provide helpful oral health techniques you could practice at home?
Yes
by lillith xxx.xxx.16.14
September 21, 2012
They paid close attention to me and all of my questions were answered. Their staff is very friendly and professional. I was very satisfied with my visit. They were helpful and I left feeling encouraged. The office was easy enough to find. Id return for future needs
by amanda xxx.xxx.187.61
August 09, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
Was this provider's office easy to locate?
Fairly Easy
by Anonymous xxx.xxx.229.70
July 11, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Completely!
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Are you going to visit this provider again?
Without a doubt!
by Paul from Beloit xxx.xxx.126.41
May 03, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Are you going to visit this provider again?
Without a doubt!
by Doug xxx.xxx.4.105
April 30, 2012
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Map and Directions
2101 Riverside Drive, Beloit, WI 53511