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Forward Dental - Franklin

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Forward Dental - Franklin
Forward Dental - Franklin
(7 Reviews)
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9200 West Loomis Road Suite 202 Franklin, WI 53132
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Consumer Feedback

(7 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
3.5 star average for Expertise
Staff
3.5 star average for Staff
Recommended
4 star average for Recommended
Value
2.5 star average for Value
Do NOT use this dentist office. I missed an appointment due to a major family emergency and called the following day to re-schedule. I went to the rescheduled appointment but the Dr. had left due to maternity issues so I saw a different hygienist that was a hack and a different dentist that popped in for 2 seconds and left. It was determined that I needed a filling (the dentist missed it in his rush to leave that day) and the hygienist scheduled the follow up because she was the one that caught it. That follow up appointment was cancelled on me due to the Dr. again needing to leave because of a Maternity issue. I had to reschedule. I rescheduled and was just called and informed that I am being dis-enrolled from their practice because I missed an appointment. I explained the scenario and the Practice Manager Ashley said she didn't care. When I told her my wife would no longer go to this office she said she didn't care about that either. HORRIBLE SERVICE. This is after I had an appoinemnt scheduled for the filling AGAIN this coming Monday and have already taken the time off of work. Their Dr. missed 2 of my appointments and that was fine, I had to re-schedule and I am the villain, and now I have an afternoon off on a Monday that I didn't need to take off. DO NOT WASTE YOUR TIME WITH THIS DENTIST WHEN THEIR ARE HUNDREDS OF GOOD DENTISTS YOU COULD SEE THAT ACTUALLY SHOW UP FOR YOUR APPOINTMENTS!!!! I don't know about you but my time is valuable to me.
by CHAD xxx.xxx.173.70
October 16, 2014
Does this dentist use current and safe equipment?
Yes
Is this provider's business conveniently located?
Yes, it is very conveniently located
Did you receive sample toothbrushes or toothpaste to take home?
Yes, I received sample toothbrushes and toothpaste
Would you refer this provider to a family or friend?
Yes
Has this provider ever cancelled your appointment on you last minute?
Never, they are very reliable.
by Anonymous xxx.xxx.232.91
April 19, 2013
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Friendly Enough
Did you leave the office feeling satisfied with your visit?
No, I felt confused and uneasy when I left
Was this provider's office easy to locate?
Fairly Easy
by Anonymous xxx.xxx.199.147
February 01, 2012
Was this provider late to your appointments?
No, they were on time
Is this business in a safe neighborhood?
Absolutely, It is the safest neighborhood around
Did this provider promise services he/she couldn't provide?
Not at all! They exceeded my expectations
Is this provider's business conveniently located?
Absolutely! It is right off the freeway and close to everthing
Does this provider remember you and your circumstances at every appointment?
Definitely! They always remember me and make me feel important!
by Anonymous
July 15, 2011
Does this provider offer flexible appointment times?
Yes
Did this provider's staff seem to respect him/her?
Yes, I could tell the staff respected him/her
Were the restrooms well-stocked at this provider's office?
Yes, they were well-stocked
Did the staff make you feel uncomfortable when you called with questions or concerns?
No, they didn't make me feel uncomfortable
by Anonymous
June 29, 2011
Did you experience any unnecessary pain while your teeth were cleaned?
A little. I wish they had been more gentle
Did this provider seem irritated to be working with you?
No, they were polite
Were the restrooms well-stocked at this provider's office?
Yes, they were well-stocked
Did this dentist pressure you to get any unnessary dental procedures?
No, they never pressured me
by Anonymous
April 20, 2011
Do you feel that you could have received better service somewhere else?
No, I don't think so
Does this provider welcome questions?
Absolutely! They are happy to answer all of my questions
Did this provider prominently display their diplomas or business license?
Yes
Did you experience unnecessary pain during your visit?
No
Did this provider ever dismiss your concerns as unimportant?
No, they take every concern of mine seriously
by Anonymous
March 17, 2011
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Map and Directions
9200 West Loomis Road Suite 202, Franklin, WI 53132