I've never had to worry about them being understaffed or not being able to help me right when I need it. They have a huge staff that's very knowledgeable and qualified. I really appreciated that they let me rinse every so often during my dental procedure. I've been to other dentists that never let me rinse and its awful. This provider has helpful information available online, which is really convenient. They have a good website and online presence. All the equipment at this office is state-of-the-art. I feel very safe here because I know it's safe and current.