I like to keep records of everything I spend, so I was planning on asking them for an invoice for my procedure, but they gave me one before I even had to ask. I was impressed with their professionalism. They were very qualified and knowledgeable. I could tell that they've been doing their job well for quite a while. I never have to worry about them overbooking appointments. They definitely believe in quality over quantity here and it is much appreciated. I was glad that they were located in a safe neighborhood. I've been to some other places where I was scared to get out of my car but not here. Whenever I make an appointment, I'm always confident that they're going to be ready for me at my scheduled time. At other places I've been to, it's always bothered me when they postpone my appointment, but they've never done that here.