Layne & Myers DDS

Layne & Myers DDS
Layne & Myers DDS 119 Court Street South Ripley, WV 25271
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Consumer Feedback

(13 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
4 star average for Expertise
Staff
4.5 star average for Staff
Recommended
4.5 star average for Recommended
Value
3 star average for Value
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Yes
Did this dentist thoroughly examine your teeth?
Definitely! They spent extra time to make sure they didn't miss anything
Did this provider listen to your input and concerns?
Absolutely! This provider always listens carefully to what I have to say!
Did this provider promise services he/she couldn't provide?
Not at all! They exceeded my expectations
by Anonymous xxx.xxx.206.157
December 18, 2013
Did this dentist answer all of your questions?
None of my questions were answered
Did this dentist pressure you to get any unnessary dental procedures?
Somewhat, it was kind of uncomfortable
Does this provider offer any coupons, discounts or promotions?
Not that I have seen
Was this provider argumentative or easily angered?
Somewhat, they didn't want to listen to almost anything I said
Was this provider willing to stay open late to accomodate your needs?
No, they close exactly on schedule despite any circumstances
by Anonymous xxx.xxx.15.129
August 13, 2013
This dentist did a surgical procedure on all 3 of my kids without informing me first. I did not sign consent nor was I ever told what they were going to do before they did it. This happened while I waited in the waiting room with my youngest daughter. When I inquired about why they did that I was told to stop bad mouthing them in their office and to get out. They dismissed my entire family. I have filed a complaint with the WV Board of Dental Examiners.
by Anonymous xxx.xxx.186.210
May 14, 2013
Does this provider leave you on hold for a long time when you call?
Never! I don't think I've ever been put on hold here for a long time
Was this dentist friendly?
Extremely Friendly
Did this provider ever take personal phone calls while in the appointment room with you?
No, they've never taken personal calls with me
Did this provider listen to your input and concerns?
Absolutely! This provider always listens carefully to what I have to say!
Was this provider sympathetic to your situation?
Yes! They went above and beyond to make me feel special and respected
by Anonymous xxx.xxx.168.44
April 09, 2013
Did this provider use excessive foul language?
Not at all! They are always respectful and courteous!
Was the toothpaste used during your cleaning enjoyable?
Absolutely, it was fantastic!
Does this provider adhere to the customer is always right policy?
Yes, they listen to all complaints and make every effort to correct the situation.
Is this business in a safe neighborhood?
Yes, it was in a safe enough neighborhood
Was the water they used during your teeth cleaning a comfortable temperature?
Absolutely! It was the perfect temperature
by megan skaggs xxx.xxx.187.129
January 17, 2013
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Completely!
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
by Anonymous xxx.xxx.94.56
September 06, 2012
Were the staff members able to answer your questions?
Yes! They were the most knowledgeable staff I've ever seen!
Did the staff make you feel uncomfortable when you called with questions or concerns?
Not at all! They were happy to address every concern I had
Did your teeth cleaning feel rushed?
Not at all. They took their time and made sure I was satisfied
by Anonymous
November 18, 2011
It was nice to see them treat their staff with so much respect. It was obvious that they had a good relationship with all of their staff members. I was completely at ease during my appointment here. They went to great lengths to make sure I was completely relaxed and comfortable the entire time. Not only did they give me a local anesthetic to make sure I didn't feel any pain during my procedure, they paused every few minutes to make sure I was still comfortable and okay. I felt like they really cared about me. I will absolutely return. I had an amazing experience, and they were by far the best I've ever seen.
by Misty Pepper
October 18, 2011
Does this provider offer flexible appointment times?
Absolutely! I never have a problem!
Did you spend a lot of time in the waiting room at this provider's office?
No, my appointment started at the scheduled time
Did this dentist practice good oral hygiene?
Yes, I could tell they practiced good oral hygiene
by Anonymous
September 07, 2011
Does this provider give unbiased advice?
Yes
Was there annoying music playing while you waited or during your visit?
No, there was no annoying music
Are you going to visit this provider again?
Sure
by Anonymous
September 07, 2011
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