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Stephen H Guest DDS

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Stephen H Guest DDS
Stephen H Guest DDS
(7 Reviews)
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400 Allen Charleston, WV 25302
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Consumer Feedback

(7 Reviews)
Service
5 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
5 star average for Staff
Recommended
4.5 star average for Recommended
Value
4 star average for Value
Everyone in my community knows that they are the absolute best in the field. The toothpaste they used during my cleaning tasted fantastic. It was one of the best I've ever tasted. They never have that typical, annoying music playing here. If they do play music it is soothing and appropriate for the setting. Every time I come here they always remember me by name and greet me as soon as I walk in the door, even if it's been months since my last appointment. They are so thoughtful and amazingly sweet, I just love this place. Not only do my appointments never get canceled last minute, they take time out of their day to send me a reminder so I don't forget. They are extremely reliable.
by Beth xxx.xxx.4.66
November 06, 2013
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Yes
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Are you going to visit this provider again?
Sure
by Bob xxx.xxx.41.228
September 17, 2012
Did this dentist give you your invoice promptly?
Absolutely! They gave me my invoice before I had even asked for one
Did your mouth feel clean after your appointment?
Definitely! It felt more clean than it's ever felt!
Were the restrooms clean at this provider's office?
Yes, they were immaculate!
Does this provider promptly return your phone calls?
Definitely! They always call me back very quickly!
Did this dentist answer all of your questions?
Every question I had was answered thoroughly
by Anonymous
October 03, 2011
Were the waiting room chairs comfortable at this dentist's office?
Extremely comfortable; I could have fallen asleep
Does this provider adhere to the customer is always right policy?
Yes, they listen to all complaints and make every effort to correct the situation.
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
by Anonymous
July 17, 2011
Did you spend a lot of time in the waiting room at this provider's office?
No, my appointment started at the scheduled time
Was this provider's office too cold?
No, it was fine
Were the restrooms clean at this provider's office?
Yes, I could tell they were cleaned regularly
by Anonymous
June 09, 2011
Did this dentist provide helpful oral health techniques you could practice at home?
Absolutely not. I asked for helpful advice but wasn't given any
Does this provider offer flexible appointment times?
Absolutely! I never have a problem!
Did this provider have reasonable prices?
Yes
Were the waiting room chairs comfortable at this dentist's office?
Not at all; cheap and plastic
Did this provider seem well-trained and experienced?
Yes, they seemed very qualified
by Anonymous
March 10, 2011
Did this dentist thoroughly examine your teeth?
Definitely! They spent extra time to make sure they didn't miss anything
Did your teeth cleaning feel rushed?
Not at all. They took their time and made sure I was satisfied
Were you able to watch TV during your dental procedure?
Yes! I was able to choose between watching TV or reading a magazine
Was this provider sympathetic to your situation?
Yes! They went above and beyond to make me feel special and respected
Did the staff make you feel uncomfortable when you called with questions or concerns?
Not at all! They were happy to address every concern I had
by Anonymous
March 08, 2011
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Map and Directions
400 Allen, Charleston, WV 25302