Vera Kevin DMD

Vera Kevin DMD
Vera Kevin DMD 3245 Southside Boulevard Jacksonville, FL 32216
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Consumer Feedback

(7 Reviews)
Service
4 star average for Service
Environment
4 star average for Environment
Expertise
3.5 star average for Expertise
Staff
3 star average for Staff
Recommended
4 star average for Recommended
Was there annoying music playing while you waited or during your visit?
No, there was no annoying music
Did this provider listen to your input and concerns?
Yes
Was this provider late to your appointments?
Sometimes, it was a little frustrating
Did you experience excessive oral pain after you left your appointment?
Not at all! I felt fantastic when I left
Do you trust this dentist to only recommend dental procedures you need?
Yes, I trust them
by carmen xxx.xxx.26.60
January 09, 2014
They always made sure that I wasn't in any pain. They made sure every single question I had was answered, and are always available if I think of any more questions I want answered. I was so impressed with the progress I was able to make after visiting them. All my questions were answered, and I feel a lot more confident and hopeful about the future. They have some of the best customer service I have ever seen. Putting their customers first is definitely a priority here and it shows. I appreciated that they were still concerned about my health even after I left the office. They followed up with me after my appointment and everything. I had insurance questions and the office manager answer all my question and explained how the insurance works i was very happy with her and my assistance angie. I will always good back to these dental office
by nilza xxx.xxx.26.60
November 20, 2013
Did you leave the office feeling satisfied with your visit?
Yes
Does this provider maintain a professional appearance?
Yes, he/she looked very professional
Did the staff call you to remind you about your upcoming appointment?
Yes, they called me a few days before my appointment
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Was this dentist friendly?
Yes
by Anonymous xxx.xxx.151.28
October 17, 2013
Was this dentist's staff friendly?
Yes
Did this provider answer all of your questions?
Yes
Was it clear that this provider takes pride in the appearance of his/her office?
Yes, the office was well organized and taken care of
Was it easy to make an appointment with this provider?
Yes
Did this dentist allow you to regularly rinse your mouth during your procedure?
Yes, I was able to rinse
by Anonymous xxx.xxx.62.251
October 03, 2013
I am actually switching insurance so I can go elsewhere.....I walked out....We were a new patient appt....They did not greet, but gave lots if info to fill out....including an informed consent that had to be signed for treatment before they ever saw you!!! This is illeagal......you cannot give consent before diagnosis!!! They were running over an hour behind, and when my adult daughter was called back, she stated that she was walking out. She said she was not certain that sterilization was good....also they took xrays in the middle where all chairs were exposed to every persons xrays. The lady who did them had to repeat 6 times, and could not speak english. She was ignored when she tried to tell her she didnt need some xrays. They seated her back in waiting area to wait again for her cleaning. This is when we discussed the fact that we were uncomfortable in this office and would not be staying for treatment. It was like going to Mexico.....also the office is located in a shady strip mall.....seriously has 2 strip clubs in the same area. I spoke to manager to tell her we were leaving, she said the extern was working on her and that is why she had to retake xrays so many times. Seriously, who puts an extern with a new patient??
by Shelia xxx.xxx.67.138
August 19, 2013
Did this provider answer all of your questions?
No, I left confused and frustrated
Was this provider's staff friendly?
Friendly Enough
Did you leave the office feeling satisfied with your visit?
Not satisfied, but not unhappy
Was this provider's office easy to locate?
Only with clear directions
Are you going to visit this provider again?
Only if I couldn't find a better substitute
by Anonymous xxx.xxx.149.62
April 16, 2012
october 20,2011

they are bias against other cultures which or not bilangual. they are rude when you go in and make an appointment. I am not happy with their services. they talk in their language in front of their clients instead of english. they are from cuba descent..

sign me unhappy client
by overstreet
October 20, 2011
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