William Austin Jr, MD

William Austin Jr, MD
Southwest MS Ear Nose Throat PO Box 666 McComb, MS 39649
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Consumer Feedback

(30 Reviews)
Service
4 star average for Service
Environment
4.5 star average for Environment
Expertise
5 star average for Expertise
Staff
5 star average for Staff
Recommended
4.5 star average for Recommended
Value
4.5 star average for Value
by Anonymous
March 06, 2012
Did this ENT Otolaryngologist recommend surgery too quickly?
No
Were the restrooms clean at this provider's office?
Yes, I could tell they were cleaned regularly
Does this ENT Otolaryngologist use current and safe equipment?
Yes
Was this ENT Otolaryngologist able to diagnose your condition quickly?
Yes
by Anonymous
February 14, 2012
Did you feel safe in this provider's care?
Yes
by Anonymous
February 13, 2012
Is this provider's business conveniently located?
Yes, it is very conveniently located
Did this provider show attention to detail?
Yes, I've never had to worry about them missing any important information
Did this provider ever take personal phone calls while in the appointment room with you?
No, they've never taken personal calls with me
by Anonymous
February 07, 2012
Were the restrooms well-stocked at this provider's office?
Yes, they had everything you could possibly need!
Does this provider leave you on hold for a long time when you call?
Never! I don't think I've ever been put on hold here for a long time
Was it easy to find parking at this provider's office?
Yes, it was convenient
Were the restrooms clean at this provider's office?
Yes, I could tell they were cleaned regularly
by Anonymous
January 18, 2012
Would you refer this provider to a family or friend?
Yes
Was this provider sympathetic to your situation?
Yes! They went above and beyond to make me feel special and respected
Does this ENT Otolaryngologist use current and safe equipment?
Yes
Did you feel safe in this provider's care?
Absolutely! I knew I was being cared for by an expert!
by Anonymous
October 18, 2011
There was no annoying music playing while I waited or during my visit. I appreciated that they didn't have that typical elevator music on. I was happy with the chairs they had in their waiting area. They were so comfortable that I didn't mind waiting. They left me completely alone for a long time and I became very nervous. They don't always adhere to the customer is always right policy here. Although I have seen them apologize for some mistakes it doesn't happen very often.
by mom
May 12, 2011
Did this provider wear an obnoxious cologne?
No, they didn't wear any cologne
Does this provider treat every client equally?
Yes, they don't show favoritism
Was this provider sympathetic to your situation?
Yes, they were sympathetic and caring
Was this provider willing to stay open late to accomodate your needs?
Definitely! They would never turn away anyone in need
by Anonymous
May 05, 2011
Would you recommend this provider to others?
Yes
Does this provider welcome questions?
Yes, they don't mind answering my questions
Does this provider ever overbook appointments here?
Sometimes, they should allow for more time in between appointments
Did this provider use excessive foul language?
Not at all! They are always respectful and courteous!
by Anonymous
April 05, 2011
I didn't experience any unnecessary pain during my visit, and I was amazed at how much better I felt after I left. The office was easy enough to find. Not only do my appointments never get canceled last minute, they take time out of their day to send me a reminder so I don't forget. They are extremely reliable. Their office was nice and quiet. I was worried it would be overly loud but it was fine. Their staff is the most friendly, welcoming staff I've ever dealt with. They are so warm and professional, and make the whole experience that much better.
by Diane Meadows
March 08, 2011
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