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Chandra Shekar, MD

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Family Doctors

Mercy Clinic Primary Care - 1001 S. Kirkwood

Kirkwood, MO

Mercy Clinic Primary Care - 1001 S. Kirkwood

Kirkwood, MO

Mercy Clinic Primary Care - Kirkwood

Kirkwood, MO

Mercy Clinic Primary Care - Kirkwood

Kirkwood, MO
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Chandra Shekar, MD
(45 Reviews)
> Get Phone Number & Directions
11040 Manchester Road Kirkwood, MO 63122
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Consumer Feedback

(45 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
5 star average for Staff
Recommended
4.5 star average for Recommended
Value
5 star average for Value
I don't think I have ever been put on hold here for a long time and am so impressed with how quickly all of my questions are answered. There's nothing worse than having to wait on hold for a half an hour just to get someone to talk to you. The one thing that I really enjoy about this place is their high level of customer service. Their full attention is always on me and they never take personal calls during my appointment. I've been to other places that answer their phone and it just drives me crazy. Just as a side note, I was very impressed with how conveniently located this business was and how close it was to other shopping centers. It was so easy to find, I didn't have any trouble at all. Their office was one of the quietest, most peaceful places I've ever visited. I was able to relax very easily.
by Ganesh Krishnamurthy
October 11, 2011
Are you going to visit this provider again?
Without a doubt!
Was it clear that this provider takes pride in the appearance of his/her office?
Yes, the office was well organized and taken care of
Did this provider promise services he/she couldn't provide?
No, they were able to provide everything they said they would
by Anonymous
September 30, 2011
Does this provider offer flexible appointment times?
Yes
Was this provider late to your appointments?
No, they were on time
Was this family doctor's staff friendly?
Yes
by Anonymous
September 28, 2011
Does this provider treat every client equally?
Definitely, they make everyone feel equally respected and cared for
Did this provider ever dismiss your concerns as unimportant?
No, they take every concern of mine seriously
How would you compare this provider to others in his/her field that you have visited?
Fairly Average
Did this provider pressure you to purchase any unnecessary products during your visit?
Absolutely not! I was never uncomfortable
Did this provider prominently display their diplomas or business license?
Yes
by Anonymous
August 25, 2011
I'll definitely be going back. I didn't have a bad experience. They never left me for an extended period of time and I never felt ignored. They had a few different appointment times available but none were perfect for my schedule. The waiting area is rather small, but there is always a seat available. It would be nice if it was more spacious, but I've never had to stand. Every time I'm put on hold here I have to wait quite a while for them to get back to the call. Although I have had to wait longer at other places, I was still pretty unimpressed with their phone etiquette.
by Matt
August 23, 2011
Was this provider late to your appointments?
No, they were on time
Was this provider's office too loud?
Not at all, it was very peaceful and quiet
Did you leave the office feeling satisfied with your visit?
Completely!
Did this provider show attention to detail?
Yes, I've never had to worry about them missing any important information
Did this provider seem well-trained and experienced?
Yes, they seemed very qualified
by Anonymous
August 04, 2011
Does this provider have a good professional reputation within your community?
Yes, they are known for being good at what they do
How would you compare this provider to others in his/her field that you have visited?
Among the best I have seen
Did you leave the office feeling satisfied with your visit?
Yes
by Anonymous
August 01, 2011
Is this provider willing to pursue advice from other providers when necessary?
Yes, they were willing to ask for advice when necessary
Would you refer this provider to a family or friend?
Yes
Did you feel safe in this provider's care?
Yes
Was this provider sympathetic to your situation?
Yes, they were sympathetic and caring
Do you feel that you could have received better service somewhere else?
No, I don't think so
by Anonymous
July 15, 2011
Are you going to visit this provider again?
Sure
Would you recommend this provider to others?
Yes
Was this family doctor friendly?
Extremely Friendly
Did you notice a foul odor when you arrived at this provider's office?
No, I didn't notice an odor
by Anonymous
July 05, 2011
Was this family doctor friendly?
Yes
Were the waiting room chairs comfortable at this family doctor's office?
They were average
Did this provider wear an obnoxious cologne?
No, they didn't wear any cologne
Did this provider use excessive foul language?
No
by Anonymous
July 05, 2011
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Map and Directions
11040 Manchester Road, Kirkwood, MO 63122