Mark Novack, MD

Mark Novack, MD
Diagnostic Internists Inc 224 S Woods Mill Rd # 410 Chesterfield, MO 63017
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Consumer Feedback

(14 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
5 star average for Staff
Recommended
5 star average for Recommended
Value
2 star average for Value
Did you leave the office feeling satisfied with your visit?
Completely!
Was this doctor's staff friendly?
Yes, they went above and beyond
Does this doctor use current and safe equipment?
Yes; the equipment is very advanced!
Were the waiting room chairs comfortable at this doctor's office?
Extremely comfortable; I could have fallen asleep
Does this provider remember you and your circumstances at every appointment?
Yes
by Anonymous xxx.xxx.232.27
June 02, 2014
Was it easy to find parking at this provider's office?
Yes, it was convenient
Did this provider promise services he/she couldn't provide?
No, they were able to provide everything they said they would
Did this provider show attention to detail?
Yes, I've never had to worry about them missing any important information
Does this provider use current and safe equipment?
Yes
Were you able to relax during your appointment?
Yes
by Anonymous xxx.xxx.46.51
November 11, 2013
Is this business in a safe neighborhood?
Absolutely, It is the safest neighborhood around
Was this provider friendly?
Very! The most welcoming office I've visited!
Did this provider seem up-to-date with the current advancements in their field?
Yes, they were informing me of new advancements that were extremely recent
Does this provider offer flexible appointment times?
Absolutely! I never have a problem!
Was this provider's office too cold?
Not at all, it was the perfect temperature
by JO xxx.xxx.144.204
August 16, 2013
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Absolutely! I'm always able to get my questions answered over the phone right away!
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Has this provider ever cancelled your appointment on you last minute?
Never, they are very reliable.
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, they made sure I had all the information I needed to make a decision
Does this provider remember you and your circumstances at every appointment?
Definitely! They always remember me and make me feel important!
by Anonymous xxx.xxx.129.16
January 01, 2013
Was this provider late to your appointments?
No, they were on time
by Anonymous xxx.xxx.238.63
September 23, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
by Anonymous xxx.xxx.165.8
August 22, 2012
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
by Anonymous xxx.xxx.43.94
July 17, 2012
Does this provider treat their staff well?
Yes, they treat their staff with respect
Was it easy to make an appointment with this provider?
Yes! It was effortless!
Does this provider adhere to the customer is always right policy?
Yes, they listen to all complaints and make every effort to correct the situation.
Was it easy to find parking at this provider's office?
Yes, it was convenient
Does this provider welcome questions?
Absolutely! They are happy to answer all of my questions
by Anonymous
February 07, 2012
Was this provider sympathetic to your situation?
Yes! They went above and beyond to make me feel special and respected
Did this provider seem irritated to be working with you?
No, they were polite
Did this provider promise services he/she couldn't provide?
No, they were able to provide everything they said they would
Did you spend a lot of time in the waiting room at this provider's office?
No, my appointment started at the scheduled time
Was this provider's office too cold?
No, it was fine
by Anonymous
January 01, 2012
I was completely at ease during my appointment here. They went to great lengths to make sure I was completely relaxed and comfortable the entire time. I haven't seen any coupons or discounts for this provider's office, but I haven't really looked. They never mention anything about promotions when I'm there. I am always so impressed with how quickly my calls are answered here. I am never put on hold for a long time and love knowing that if I have a quick question I won't have to wait a half hour through terrible music to get it answered. Whenever I make an appointment, I'm always confident that they're going to be ready for me at my scheduled time. At other places I've been to, it's always bothered me when they postpone my appointment, but they've never done that here.
by Sue
September 27, 2011
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