Susan Bonar, MD

Susan Bonar, MD
Midwest Orthopedics Foot and Ankle PC 1010 Carondelet Dr Suite 312 Kansas City, MO 64114
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Consumer Feedback

(10 Reviews)
Service
4.5 star average for Service
Environment
4 star average for Environment
Expertise
4 star average for Expertise
Staff
4 star average for Staff
Recommended
4 star average for Recommended
Value
4 star average for Value
I would not recommend this doctor for your health problems or concerns. She does not explain anything. She sells the services/products of her friends rather than addressing your issues (orthopedic insoles, lotions, braces). She does not reflect upon your patient history to be familiar before speaking with you. I have litigation specific to my injury. She made a written statement (reflecting of her unfamiliarity to my history) saying my injury was not germane to the case. She performed surgery to correct my injury. The splint she laid broke, resulting in contusion to my leg/ankle and a DVT blood clot in my calf. No blood clot preventive medicine given, this was major surgery and clearly this blood clot could have ended my life. I am 9 months post-surgery and I am still hurting daily. Most people recover in 3-6 months and I am very healthy. I have suffered great atrophy to my calf muscle and she says this is "normal". I look deformed. Clearly she did not prepare me for this outcome. She is sterile, cold, does not share. If you want answers you better know everything there is to know about your situation and what she will do, so that you know what to ask her before you have her do any surgery. I can assure you, you are on your own with her. She is an insurance surgery queen!
by Missourian xxx.xxx.130.53
August 21, 2014
Did this provider's staff seem to respect him/her?
Definitely! They staff spoke very highly of him/her
Does this provider have helpful information available online?
Yes
Did this provider promise services he/she couldn't provide?
No, they were able to provide everything they said they would
Was the waiting area spacious?
Yes
Does this provider offer flexible appointment times?
Absolutely! I never have a problem!
by John S xxx.xxx.157.162
November 03, 2013
Does this provider treat their staff well?
Yes, they treat their staff with respect
Was this provider's office clean?
Yes everything was neat and sterile
Does this provider offer any coupons, discounts or promotions?
Not that I have seen
Does this provider give unbiased advice?
Yes
Are you going to visit this provider again?
Sure
by Anonymous xxx.xxx.140.20
February 19, 2013
Dr. Bonar performed a bone graft on my distal tibia for a necrotic cyst inside the bone. She was never able to diagnose why the cyst formed. She said that I would likely acheive 80% of original function in the affected ankle. I haven't achieved more than approximately 50% function. I live with constant pain and zero balance. I would not allow Dr. Bonar to perform any type of surgery on me. I was better off before than I am after.
by Dan Williams xxx.xxx.237.254
July 24, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
by Anonymous xxx.xxx.240.163
April 13, 2012
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
Was this provider's office easy to locate?
Fairly Easy
Are you going to visit this provider again?
Sure
by jma xxx.xxx.202.166
March 26, 2012
They were so kind and attentive to me. I didn't have to worry about them arguing with me, or contradicting what I had to say, which has been a problem for me at other places. I love how much attention to detail they show. They are always so careful and meticulous. I never have to worry about them making a mistake or forgetting something. I was able to relax during my appointment here. Everyone makes sure you are comfortable and at ease. They're always able to answer simple questions over the phone. They only make me schedule appointments if necessary.
by Samantha Jarvis
February 24, 2012
Did this provider seem irritated to be working with you?
Not at all, they were glad to help me with anything I needed
Did you leave the office feeling satisfied with your visit?
Completely!
Does this provider promptly return your phone calls?
Definitely! They always call me back very quickly!
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, they made sure I had all the information I needed to make a decision
Did this provider have reasonable prices?
Absolutely!
by Anonymous
December 28, 2011
Did this provider ever take personal phone calls while in the appointment room with you?
No, they've never taken personal calls with me
Did you experience unnecessary pain during your visit?
A little, but it was bearable
Was this provider argumentative or easily angered?
No, they were very calm and understanding
Does this provider offer flexible appointment times?
Somewhat, but it's still difficult to get an appointment
Did this provider seem irritated to be working with you?
Yes, they seemed like they wanted to be somewhere else
by Anonymous
October 24, 2011
Was this provider sympathetic to your situation?
Yes, they were sympathetic and caring
Were you able to relax during your appointment?
Yes
Does this provider have a good professional reputation within your community?
Yes, they are known for being good at what they do
Does this provider promptly return your phone calls?
Yes
by Anonymous
April 07, 2011
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