Directory > Providers > Doctor > Family Doctor > NV > Reno > Mary Maul, MD > Reviews

Mary Maul, MD

Nearby

Family Doctors

Complete Family Care

Reno, NV

Renown Medical Group Northwest

Reno, NV

Conor Buckley Family Practice

Reno, NV

Washoe Family Care

Reno, NV
Get Featured on Wellness.com > Learn More
Mary Maul, MD
(3 Reviews)
> Get Phone Number & Directions
3915 Neil Rd Reno, NV 89502
Add a Review

Consumer Feedback

(3 Reviews)
Service
3.5 star average for Service
Environment
3.5 star average for Environment
Expertise
4 star average for Expertise
Staff
4 star average for Staff
Value
4 star average for Value
Were the waiting room chairs comfortable at this family doctor's office?
They were average
Did you feel like this provider's office was understaffed?
No, they were fully staffed
Does this provider give unbiased advice?
Yes
Did this provider seem well-trained and experienced?
Yes, they seemed very qualified
Did this provider pressure you to purchase any unnecessary products during your visit?
No, my decisions were always respected
by Anonymous xxx.xxx.151.80
August 23, 2013
I would never do business with Dr. Mary Maul or anyone in this clinic again, it was a complete rip-off! The treatment was not effective and they insisted on full payment for a hatchet job. Dr. Mary Maul in Reno NV put several pins in my arm but had a hard time finding the proper location to isolate the right nerve. Then she put pins in my ear which was really painful, and she said to just take them out on my own but my wife had a really hard time getting one out of my ear with tweezers... it took some doing and really hurt getting that thing out of my ear when I got home. Anyway, while in the office I told Dr. Maul know that it was not effective and she told me to talk to the front office about not being satisfied. The front office refused to give me discount from the cash price of $130.00 and when they couldn't make change from the 2-$100.00 bills I gave them, I offered them to take $126.00 in cash that I had on me, but they adamantly insisted on the other $4.00 - Even the Office Manager refused. I ended up paying for more pain after going in there to hopefully have it relieved. The Office Manager actually told me that their "Accounting System wouldn't allow for discounts"... which is a blatant lie - Every Point of Sale system has that ability. They don't care about people, they just care about money, and that was made very obvious to me. Why does every other business in the world have to satisfy customers and give discounts when customers aren't satisfied??? The Medical Acupuncture group by Renown and Mary Maul in Reno NV obviously think that they are excluded.
by Rob in Reno
January 20, 2012
Does this provider always put the customer first?
Absolutely! They have some of the best customer service I have ever seen
by Anonymous
September 10, 2011
Add a Review
Map and Directions
3915 Neil Rd, Reno, NV 89502