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Lynn Durand, MD

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Lynn Durand, MD
(4 Reviews)
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81 Hall St Concord, NH 03301
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Consumer Feedback

(4 Reviews)
Service
3.5 star average for Service
Environment
4 star average for Environment
Expertise
4 star average for Expertise
Staff
3 star average for Staff
Value
2 star average for Value
Dr. Durand has been my daughter's doctor since birth. She is presently 12 years of age. When she was younger, he seemed to recommend more natural methods for health and wellness. While he encouraged routine vaccinations, he suggested staggering then so that infants and toddlers are not given more than one injection at a time. During a custody situation, Dr. Durand told the guardian ad litem that I suffered from borderline personality disorder despite having seen me only in the context of wellness checks for my daughter. It should be noted that he is also the father's healthcare provider and has prescribed the father depression medications through the years. Needless to say, a psychiatric evaluation was completed by a professional and I was found to have no symptoms on BPD. He agreed with me at a wellness exam that my daughter should be in therapy due to the custody situation and recommended therapists who specialize in working with preteens. After the father dragged his feet about therapy for more than two years, the topic was again raised at a wellness exam. Dr. Durand stated that he would not comment on the therapy situation. Apparently the father had imposed some sort of gag on the doctor. One has to lose faith in a doctor who tries to frame the mother with a psychiatric disorder after spending minutes with her and refuses to make recommendations for a daughter's wellbeing because of pressure from the father. Shame on you, Dr. Durand.
by a concerned mother xxx.xxx.141.235
March 08, 2014
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Not really. I had to schedule an appointment for most of my questions.
Was this family doctor's staff friendly?
Friendly Enough
Did this provider have an entertaining selection of waiting room magazines?
Yes
Did this provider ever postpone your appointment?
No, they never postpone my appointment
Did you feel like this provider's office was understaffed?
Somewhat, they could've used more help
by Anonymous
March 15, 2013
Their office was one of the quietest, most peaceful places I've ever visited. I was able to relax very easily. They are completely committed to helping me as long as it takes to find the best solution. I never have to worry that they'll back out or give up if a solution isn't reached immediately, which has been a problem for me at other places. Not only do they never postpone my appointment, they always try to get me in as soon as possible. I love that I can always get an appointment right away, and I never have to worry about them rescheduling it. I am always so impressed with how quickly my calls are answered here. I am never put on hold for a long time and love knowing that if I have a quick question I won't have to wait a half hour through terrible music to get it answered. They always go above and beyond to help me with anything I need. They never complain about anything, and I know I can always count on them.
by Michaud family
February 20, 2012
They gave me sufficient information to make a decision about my treatment plan. Whenever I make an appointment, I'm always confident that they're going to be ready for me at my scheduled time. At other places I've been to, it's always bothered me when they postpone my appointment, but they've never done that here. However, when I had to be hospitalized 7 years ago for the worst head pain I've ever had, he did not communicate with the hospitalist and no one was doing anything but giving me narcotics that weren't working. Finally, my husband called Dr. Durand and demanded that he talk to the hospitalist and order a neurologist consult. After the consult, I was taken off the narcotics and instead put on specific migraine IV drugs that finally got me better. I had been finally diagnose with "cluster migraine". Until then I had no idea what was happening to me. I felt he neglected me and my condition and felt as though I did not even have a doctor. I was not able to advocate for myself as I was in so much terrible pain. This was 7 years ago. Prior to that he told me that it was fine for me to continue on my depression medication, Effexor, during pregnancy. My baby had very bad withdrawal symptoms after birth leading him to be sent to a children's hospital for all kinds of testing. It was terrifying and he was tested for all kinds of metabolic disorders etc. Yet, as the days went on his symptoms subsided. I told the doctors about the Effexor. They clearly did not want to say that was the cause but they could find no other cause. Thankfully, he was perfectly healthy after that. I really think Dr. Durand dropped the ball on that. Looking back I think he should have referred me to a psychiatrist who specializes in psychotropic meds. This call was clearly out of his league but he made it anyway. I later learned from 2 psychiatrists and a psych. nurse practitioner that Effexor was the most dangerous depression medication to take during pregnancy. This is when I really lost faith in Dr. Durand.
by Cate
April 06, 2011
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Map and Directions
81 Hall St, Concord, NH 03301