Was this provider sympathetic to your situation?
No, they didn't show any sympathy or concern
Would you refer this provider to a family or friend?
No, If I had known how terrible they were I never would have gone.
Did this provider use excessive foul language?
No
Was this provider's staff friendly?
Yes
Did this provider ever dismiss your concerns as unimportant?
Yes, they said I was overreacting, and I knew I wasn't