Mark Rosenthal, MD

Mark Rosenthal, MD
Cardiology Associates 1777 Hamburg Tpke Ste 102 Wayne, NJ 07470
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Consumer Feedback

(12 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
3.5 star average for Recommended
Value
3.5 star average for Value
Would you recommend this cardiologist to others?
Yes
Did this cardiologist use current and safe equipment?
Yes
Does the provider's staff try to accomodate your schedule when booking appointments
Usually
Was this cardiologist friendly?
Yes
Was it easy to make an appointment with this provider?
Mostly
by Banta xxx.xxx.57.181
February 18, 2014
Is this business in a safe neighborhood?
Yes, it was in a safe enough neighborhood
Did this provider have reasonable prices?
Yes
by Anonymous xxx.xxx.39.194
February 22, 2013
Did you notice a foul odor when you arrived at this provider's office?
Not at all, their office smelled fantastic!
Does this provider remember you and your circumstances at every appointment?
Definitely! They always remember me and make me feel important!
Did this provider show attention to detail?
Absolutely! They are always very careful and meticulous
Was this provider's office clean?
Yes! I was amazed at how clean it was!
Does this provider welcome questions?
Absolutely! They are happy to answer all of my questions
by Anonymous xxx.xxx.177.242
January 04, 2013
Did this provider answer all of your questions?
Some were answered
Did you leave the office feeling satisfied with your visit?
No, I felt confused and uneasy when I left
Are you going to visit this provider again?
Only if I couldn't find a better substitute
Did this provider rush your appointment?
Yes, I felt like an annoyance!
by Anonymous xxx.xxx.213.161
April 17, 2012
Did this provider listen to your input and concerns?
Absolutely! This provider always listens carefully to what I have to say!
Were the restrooms well-stocked at this provider's office?
Yes, they were well-stocked
Did you leave the office feeling satisfied with your visit?
Completely!
by Anonymous
February 24, 2012
Was this provider's staff friendly?
Yes, they went above and beyond
Does this provider offer any coupons, discounts or promotions?
Not that I have seen
Are you confident that this provider will continue working with you until a solution is reached?
Absolutely! I'm confident they will work hard to find the best solution for me
by Anonymous
February 21, 2012
Did this provider ever postpone your appointment?
Not at all! They always try to get me in as soon as possible
Did a staff member acknowledge or greet you when you entered?
Yes, I was greeted when I walked in
Were you able to relax during your appointment?
Yes
Does this provider adhere to the customer is always right policy?
Yes, they listen to all complaints and make every effort to correct the situation.
by Anonymous
February 06, 2012
Did you notice a foul odor when you arrived at this provider's office?
No, I didn't notice an odor
by Anonymous
December 19, 2011
I never have to worry about them overbooking appointments. They definitely believe in quality over quantity here and it is much appreciated. Not only do my appointments never get canceled last minute, they take time out of their day to send me a reminder so I don't forget. They are extremely reliable. The one thing that I really enjoy about this place is their high level of customer service. Their full attention is always on me and they never take personal calls during my appointment. I've been to other places that answer their phone and it just drives me crazy.
by WalterE
September 13, 2011
I was seen almost as soon as I walked in the door. I didn't have to reorganize my day around my appointment at all. They made the extra effort to make sure every question and concern I had was addressed. They have really great customer service here. They always put their customers first, regardless of the situation. They were one of the kindest, most caring staff I've ever dealt with. It didn't matter how many times I called with a question or concern, they were always happy to help me.
by PH
August 16, 2011
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