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Joseph Masessa, MD, FAAD

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Joseph Masessa, MD, FAAD
(665 Reviews)
35 Green pond Road Rockaway, NJ 07866
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Consumer Feedback

(665 Reviews)
Service
3.5 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
4 star average for Recommended
Value
4 star average for Value
Would you recommend this doctor to others?
Yes
Was this doctor's staff friendly?
Yes
Does the provider's staff treat you well?
Yes
How would you rate your experience with this provider?
OK
by Anonymous xxx.xxx.75.242
April 10, 2014
I was completely at ease during my appointment here. They went to great lengths to make sure I was completely relaxed and comfortable the entire time. They made sure that their qualifications were obvious. I was confident that I was under the care of a professional. They explained all the risks and benefits of my treatment options. Everything was explained in detail, all my questions were answered, and I felt a lot better about choosing a treatment plan. They are an absolute expert in the field. I would never feel unsafe or apprehensive in their care. I don't know of anywhere else that would've taken better care of me. I had a great experience.
by Sharon Dabbs xxx.xxx.105.2
November 01, 2013
Does this provider ever overbook appointments here?
Sometimes, they should allow for more time in between appointments
Did this provider answer all of your questions?
Yes
Is this business handicap-accessible?
Yes, it was handicap-accessible
Did you notice a foul odor when you arrived at this provider's office?
No, I didn't notice an odor
Are you confident that this provider will continue working with you until a solution is reached?
Yes, I know I can count on them to find a solution
by Anonymous xxx.xxx.171.108
July 24, 2013
Does this provider adhere to the customer is always right policy?
No, it is their way or the highway
Does this provider remember you and your circumstances at every appointment?
No. I have to re-explain my circumstances every time
Does this provider always put the customer first?
No, putting customers first doesn't really seem to be a priority to them
Does this provider give unbiased advice?
No. I didn't trust their motives.
Did this provider show attention to detail?
Kind of, but not very much
by Anonymous xxx.xxx.18.8
May 22, 2013
Was this provider late to your appointments?
Yes, they were over an hour late for my appointment
Would you refer this provider to a family or friend?
No, If I had known how terrible they were I never would have gone.
Does this provider offer any coupons, discounts or promotions?
Not that I have seen
Was this provider sympathetic to your situation?
No, they didn't show any sympathy or concern
Did this provider thoroughly explain the risks and benefits of your treatment?
They were explained, but not thoroughly
by Anonymous xxx.xxx.144.88
April 29, 2013
How would you compare this provider to others in his/her field that you have visited?
There is no comparison!
Did this provider rush your appointment?
Not too much, but somewhat
Would you refer this provider to a family or friend?
Yes
Was it easy to find parking at this provider's office?
Yes, it was convenient
Does this provider give unbiased advice?
Absolutely! I always get sound, helpful, and completely unbiased advice!
by Martha Olortegui xxx.xxx.1.75
January 16, 2013
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
by ANDREW R. POMPILIO xxx.xxx.12.96
August 18, 2012
The staff was amore than friendly and helpful. We never did see Dr. Massesa, we have always see the PA (I believe her name is Leah?). She has been more then windfall and explained everything (to the point of over-explanation lol). I would highly recommend, and have recommended their practice to all of my kids friends that are at that 'acne age.'
by Amy/David Willis xxx.xxx.199.198
August 06, 2012
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
Was this provider's office easy to locate?
Fairly Easy
by Anonymous xxx.xxx.57.106
March 31, 2012
Was this provider's office too loud?
No, it wasn't too loud
Did you spend a lot of time in the waiting room at this provider's office?
Yes, I had to reorganize my schedule
Does this provider maintain a professional appearance?
Somewhat, I wasn't overly impressed
by Anonymous
January 12, 2012
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Map and Directions
35 Green pond Road, Rockaway, NJ 07866