Joseph Masessa, MD, FAAD

Joseph Masessa, MD, FAAD
35 Green pond Road Rockaway, NJ 07866
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Consumer Feedback

(665 Reviews)
Service
3.5 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
4 star average for Recommended
Value
4 star average for Value
Did this provider ever postpone your appointment?
No, they never postpone my appointment
Was this provider's office too cold?
No, it was fine
Did you notice a foul odor when you arrived at this provider's office?
Not at all, their office smelled fantastic!
by Anonymous
January 06, 2012
Was this provider's office clean?
It could have used some cleaning
by Anonymous
December 25, 2011
Did this provider have reasonable prices?
Absolutely!
Did this provider's staff seem to respect him/her?
Definitely! They staff spoke very highly of him/her
Does this provider offer flexible appointment times?
Somewhat, but it's still difficult to get an appointment
Were you able to relax during your appointment?
Yes
Does this provider remember you and your circumstances at every appointment?
Yes
by Anonymous
November 23, 2011
Did this provider seem up-to-date with the current advancements in their field?
Yes
Does this provider offer flexible appointment times?
Somewhat, but it's still difficult to get an appointment
Does this provider adhere to the customer is always right policy?
Sometimes, but not always
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Has this provider ever cancelled your appointment on you last minute?
Never, they are very reliable.
by Anonymous
October 08, 2011
Prior to meeting Dr. Masessa I found out I had stage 3 melanoma. It was devastating news and I knew I needed to find a top dermatologist. Thank God a friend recommended him and I switched drs. From the first time I met him I knew he was tops and I definitely feel that he is looking after my best interest at all times. Dr.Masessa is extremely thorough in his evaluation and takes the time to explain exactly what he is doing and why he is doing it. He is also extremely kind and compassionate. I have recommended him to many friends and all have been very happy with him as well.
by Denise
September 17, 2011
Did this provider use excessive foul language?
Not at all! They are always respectful and courteous!
Did this provider prominently display their diplomas or business license?
Yes
Was this provider's office too loud?
Not at all, it was very peaceful and quiet
by Anonymous
September 16, 2011
Was this provider's office clean?
Yes everything was neat and sterile
Does this provider adhere to the customer is always right policy?
No, it is their way or the highway
Did you notice a foul odor when you arrived at this provider's office?
Not at all, their office smelled fantastic!
by Anonymous
August 25, 2011
The staff is pretty good with a few exceptions. The prices are horrendous. They charged over $400 to apply a topical cream to take out some decoloration due to sun damage, and around $500 to take off what turned out to be nothing but a small scratch and what turned out to be a skin tag. The lab sent a separate bill.
by Miskit
August 21, 2011
Were the restrooms well-stocked at this provider's office?
Yes, they were well-stocked
Did you notice a foul odor when you arrived at this provider's office?
No, I didn't notice an odor
Does this provider always take that extra step to make you feel special?
Not really, I've never seen them go above and beyond
Would you refer this provider to a family or friend?
Yes
by Anonymous
June 26, 2011
I love how much attention to detail they show. They are always so careful and meticulous. I never have to worry about them making a mistake or forgetting something. They are completely committed to helping me as long as it takes to find the best solution. I never have to worry that they'll back out or give up if a solution isn't reached immediately, which has been a problem for me at other places. The waiting room here is spacious. I never feel like I have to sit too close to someone or that it is overcrowded. They always return my phone calls quickly. I always know that I'll get a prompt answer to my question.
by Chris
June 14, 2011
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