Did this provider seem irritated to be working with you?
Somewhat, they could have been kinder
Was the waiting area spacious?
Yes
Is this provider easy to reach in an emergency?
Somewhat, they eventually called me back
Was this provider argumentative or easily angered?
No, they were very calm and understanding
Does this provider leave you on hold for a long time when you call?
I usually have to wait on hold for quite a while, but not as long as some other places