Did the staff make you feel uncomfortable when you called with questions or concerns?
Absolutely! They made me feel like my questions and concerns were stupid
Does this provider remember you and your circumstances at every appointment?
Absolutely not! I constantly have to repeat and re-explain my situation!
Did you spend a lot of time in the waiting room at this provider's office?
I waited forever for my appointment!
Did this provider promise services he/she couldn't provide?
No, they were able to provide everything they said they would
Does this provider remember you by name?
Sometimes, but not always